Jordan Kelton
Bowden,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently pursuing degree. Excited to gain invaluable hands-on experience while helping clients achieve goals.
Overview
8
8
years of professional experience
Work History
RESOLUTIONS COWORKER
IKEA
09.2023 - Current
- Resolved customer complaints and issues they experienced with the customer process.
- Developed and implemented dispute resolution strategies to resolve customer complaints.
- Conducted investigations into customer complaints, gathered evidence, and reported findings.
RETAIL ASSISTANT
SPORTSPOWER
Victor Harbor, Australia
05.2022 - 04.2023
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
LAW CLERK
HLD LAW
Adelaide, Australia
10.2022 - 03.2023
- Prepared memorandums: drafted letters and similar documents, including statements of claim and defences, corresponded with clients; attended meetings with both lawyers, including senior counsel, and clients
- Billed at a rate of $200.00/hr
- Effectively used legal billing programs Smokeball and Harvest.
- Reviewed and summarized legal documents, such as pleadings and motions.
- Conducted research on relevant statutes, case law, regulations, and legal articles. Primarily in the areas of Tax law and Criminal Law.
FRONT OF HOUSE STAFF
PORT ELLIOT BAKERY
Victor Harbor, Australia
09.2019 - 03.2022
CREW MEMBER
MCDONALDS
Victor Harbor, Australia
06.2016 - 12.2017
Education
BACHELOR OF LAWS -
UNIVERSITY OF ADELAIDE
06-2025
SACE CERTIFICATE -
TATACHILLA LUTHERAN COLLEGE
12.2018
Skills
- Legal Administrative Support
- Drafting of legal documents
- Problem-Solving
- Interpretation of legislation
- Strong verbal and written communication skills
- Clerical Support
- Legal Billing software
- Good Telephone Etiquette
References
HENRY DAVIS, PRINCIPAL, HLD LAW, 0410 466 779
Timeline
RESOLUTIONS COWORKER
IKEA
09.2023 - Current
LAW CLERK
HLD LAW
10.2022 - 03.2023
RETAIL ASSISTANT
SPORTSPOWER
05.2022 - 04.2023
FRONT OF HOUSE STAFF
PORT ELLIOT BAKERY
09.2019 - 03.2022
CREW MEMBER
MCDONALDS
06.2016 - 12.2017
BACHELOR OF LAWS -
UNIVERSITY OF ADELAIDE
SACE CERTIFICATE -
TATACHILLA LUTHERAN COLLEGE
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