Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jordan-Leigh Graeber

SALISBURY NORTH,South Australia

Summary

Demonstrated ability to work autonomously with initiative, fostering productivity and efficiency in tasks. Skilled in creating a welcoming, non-intimidating atmosphere conducive to collaboration and growth. Proven track record of thriving in supportive team environments, contributing positively to collective success. Proficient in establishing effective connections with community members and professional bodies, facilitating seamless communication and collaboration. Adept at managing concerns and inquiries with professionalism and sensitivity. Possess a natural inclination towards creativity and innovative thinking, bringing fresh perspectives to projects. Demonstrated sensitivity towards individual needs and preferences, ensuring personalized support and assistance. Proactive in sourcing and delivering accurate information, advice, and support to stakeholders. Capable of resolving conflicts diplomatically, maintaining harmony within teams and communities. Effective communicator with the ability to engage with individuals from diverse backgrounds, demonstrating respect for all viewpoints. Skilled in reporting both verbally and in writing with clarity and precision. Exceptional telephone manner, presentation, and interpersonal skills, contributing to seamless interactions and positive outcomes. A detail-oriented team player with strong organizational skills, adept at managing multiple projects simultaneously with precision and efficiency. Driven and enthusiastic about contributing to team success and achieving company goals.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Aldi
05.2023 - Current
  • Assisted customers by addressing inquiries regarding products and services, facilitating merchandise location, and advocating key items to meet their needs.
  • Fostered meaningful interactions with customers to discern individual preferences, providing tailored recommendations for optimal product selection.
  • Prioritized customer satisfaction through efficient service delivery and prompt resolution of queries, contributing to an enhanced shopping experience.
  • Maintained a welcoming environment by greeting customers warmly, facilitating merchandise location, and offering suitable suggestions to enhance their shopping journey.
  • Contributed to the store's aesthetic appeal through meticulous merchandising efforts and regular upkeep of displays, ensuring an inviting atmosphere for customers.
  • Managed inventory with precision to uphold optimal stock levels and minimize discrepancies, facilitating seamless operations.
  • Conducted routine price audits to ensure consistency across all displayed products, reinforcing pricing accuracy.
  • Provided steadfast support during peak hours by managing queues proficiently and multitasking effectively to meet customer demands.
  • Safeguarded customer well-being by monitoring expiration dates on perishable items, minimizing waste, and ensuring product quality.
  • Maintained cash register integrity by accurately handling transactions, processing returns and exchanges in adherence to company policies, and prioritizing customer satisfaction.
  • Upheld cleanliness standards by organizing the store environment, replenishing merchandise, and arranging displays for maximum visibility and accessibility. Including warehouse tidy utilizing automatic jacks.

Team Member

Zambrero
01.2023 - 04.2023
  • Orchestrated enhanced team efficiency through optimizing communication channels and integrating efficient collaboration tools.
  • Fostered a constructive work atmosphere through consistent display of professionalism, adaptability, and exceptional interpersonal aptitude.
  • Ensured ingredient and food freshness by meticulously inspecting quality, implementing rotation procedures, and meticulously documenting inventory changes.
  • Adhered rigorously to safety and sanitation guidelines during food and beverage handling, ensuring compliance with health standards.
  • Implemented and upheld health and safety protocols essential for ensuring the well-being of both patrons and staff.
  • Monitored food quality and freshness continuously throughout operational hours, employing appropriate storage methods to prevent spoilage.
  • Maintained impeccable cleanliness and organization within dining areas, upholding stringent restaurant hygiene standards.
  • Resolved customer concerns swiftly and courteously, safeguarding the establishment's positive reputation.
  • Utilized downtime efficiently by replenishing supplies, restocking beverages, sauces, salsas, and delivery supplies.
  • Demonstrated comprehensive knowledge of menu offerings and ingredients, accommodating customer preferences and dietary restrictions adeptly.

Crew Member

McDonald's
09.2021 - 12.2022
  • Ensured precise order fulfillment through meticulous attention to detail during meal assembly.
  • Upheld rigorous food preparation standards in accordance with company protocols for safety and sanitation.
  • Efficiently managed customer queues during peak hours to reduce wait times and enhance service speed.
  • Facilitated seamless shift transitions by collaborating closely with fellow crew members, ensuring continuous operational flow.
  • Delivered exceptional customer service by promptly and professionally addressing inquiries and concerns.
  • Demonstrated adept multitasking skills by managing multiple orders concurrently while upholding quality and efficiency.
  • Proactively identified and addressed potential workplace hazards, contributing to a safer working environment.
  • Played an integral role in achieving successful store audits by maintaining adherence to health department regulations and cleanliness standards.
  • Versatility in roles, including front counter, drive-thru, and various other areas, exhibiting adaptability and willingness to support team needs.
  • Executed order processing, meal preparation, and payment collection with precision and accuracy.
  • Collaborated effectively with team members to ensure timely completion of orders, fostering a cooperative work environment.
  • Embraced constructive feedback from management and worked collaboratively with teammates to improve performance.
  • Maintained cleanliness and sanitation of food preparation areas, equipment, and utensils to meet hygiene standards.
  • Developed product knowledge to provide informed recommendations and address customer inquiries confidently.
  • Efficiently packaged menu items and prepared drink orders, ensuring accuracy and presentation standards.
  • Escalated customer issues or complaints to appropriate supervisors for swift resolution.
  • Managed beverage stations, including brewing coffee and tea and maintaining syrup inventory.
  • Recorded customer orders accurately and communicated special requests effectively to kitchen staff

Sales Assistant

Bras N Things
09.2021 - 04.2022
  • Engage in friendly and approachable conversations with customers to identify their needs and preferences.
  • Utilize consultative sales techniques to understand customer requirements and recommend suitable products and services.
  • Provide prompt assistance and answer customer inquiries, offering detailed product knowledge and comparisons to aid in informed decision-making.
  • Assist customers in locating merchandise and promote key items to enhance their shopping experience.
  • Consistently surpassed sales targets, enhancing team performance.
  • Fostered a collaborative team environment, ensuring operational efficiency.
  • Managed customer inquiries, complaints, and returns with professionalism, enhancing overall client satisfaction.
  • Engaged in continuous training to remain informed about product offerings, promotions, and industry developments.
  • Cultivated lasting relationships with repeat customers, bolstering brand loyalty.
  • Implemented effective loss prevention measures, vigilantly monitoring for suspicious activity.
  • Orchestrated visually appealing product displays, ensuring optimal presentation and sales performance. Additionally, managed stock organization and labeling to enhance customer experience.

Indigenous Student Residential Advisor

Lincoln College Student Accommodation
02.2021 - 11.2021
  • Enhanced resident satisfaction through the organization and execution of diverse social and educational initiatives.
  • Fostered effective communication channels between residents and college administration, facilitating regular meetings, feedback sessions, and follow-ups, including direct engagement with the Dean of College.
  • Conducted comprehensive evaluations of student progress, delivering constructive feedback to aid in the achievement of academic goals.
  • Facilitated weekly meetings with students to review objectives, address concerns, and provide personalized support.
  • Orchestrated seamless transitions for new students entering the residential program.
  • Provided mentorship and guidance to students, nurturing positive relationships and promoting academic success.
  • Offered swift and proficient emergency support in alignment with campus crisis protocols.
  • Monitored student conduct and addressed disciplinary matters in accordance with established policies.
  • Cultivated a culture of mutual respect and understanding among students.
  • Developed, implemented, and monitored residential policies and procedures to ensure a conducive living environment.
  • Responsively addressed student inquiries and concerns, delivering support and guidance as needed.
  • Exhibited crisis management expertise and intervention during emergency situations.
  • Coordinated diverse activities and events to cultivate a safe, inclusive, and positive atmosphere.
  • Resolved grievances and complaints through collaborative engagement with residents.
  • Assisted residents in acclimating to new living environments, maintaining robust resident relationships.
  • Encouraged responsible behaviour among residents by enforcing university policies related to alcohol consumption, noise levels, and guest visitation procedures.
  • Supported student well-being by facilitating connections with relevant campus resources, including academic support services, counselling centres, and health services.

CareerTrackers Winter Internship (Intern)

Bupa Health Insurance
07.2019 - 07.2019
  • Fostered a collaborative team environment by engaging with fellow interns on group projects and presentations, fostering synergy and productivity.
  • Actively participated in professional development opportunities, enhancing skill sets and contributing to the collective growth of interns, thereby fostering future employment prospects.
  • Provided valuable support to staff members by efficiently managing daily tasks, thereby optimizing productivity and allowing for greater focus on high-priority assignments.
  • Conducted comprehensive research across various projects, resulting in well-informed decision-making and successful project outcomes. Notably, independently conducted business research on health gaps in health claims among Bupa clients pertaining to pre-existing conditions.
  • Demonstrated strong organizational abilities by effectively managing multiple tasks concurrently while adhering to stringent deadlines.
  • Acquired invaluable industry-specific experience, seamlessly applying theoretical knowledge to practical work scenarios, thereby enhancing overall work performance.

Education

Bachelor of Science - Biomedical Sciences

University of South Australia
Adelaide, SA
03.2026

Certificate III - First Nation Language (Ngarrindjeri)

Tauondi Aboriginal Community College
Murray Bridge, SA
02.2024

Certificate of Eyelash Extension Beauty - Eyelash Technician

TAFE SA
Tonsley, SA
08.2023

Foundation Studies - Entry Program - Toward Degree

University of South Australia
Adelaide, SA
11.2016

No Degree - Completed High School

Urrbrae Agricultural High School
Netherby, SA
11.2015

Skills

  • Cash Handling Accuracy
  • Team Collaboration Aptitude
  • Multitasking Competence
  • Interpersonal Skills
  • Excellent Communication
  • Store Opening and Closing
  • Customer Service
  • Time management abilities

Hobbies

I devote significant time and attention to nurturing my collection of rare indoor plants and managing my outdoor garden. Here's how my dedication translates into expertise:

  • I meticulously ensure the health and vitality of my plants and trees, employing precise methods to identify and address issues such as weeds, pests, and diseases. I apply appropriate mulch and fertilizers to support their growth.
  • With careful observation and skilled techniques, I perform pruning and trimming on trees, shrubs, and hedges to maintain their health and appearance.
  • I handle the transplantation of small plant materials with care, ensuring their successful growth and development during critical establishment stages.
  • My daily tasks in horticulture encompass a range of responsibilities, including planting, pruning, and fertilization, all executed with meticulous attention to detail and commitment.
  • Indoors, I maintain the well-being of my plants through regular watering, pruning, and cleaning, while also addressing any pest issues promptly and effectively.
  • My ability to enhance spaces through plant care extends to both professional and decorative environments, where my expertise transforms surroundings into thriving, aesthetically pleasing areas.
  • With a keen eye for design and presentation, I take pride in creating spaces that not only flourish but also convey a sense of sophistication and beauty, leaving a positive impression on observers

Timeline

Retail Assistant

Aldi
05.2023 - Current

Team Member

Zambrero
01.2023 - 04.2023

Crew Member

McDonald's
09.2021 - 12.2022

Sales Assistant

Bras N Things
09.2021 - 04.2022

Indigenous Student Residential Advisor

Lincoln College Student Accommodation
02.2021 - 11.2021

CareerTrackers Winter Internship (Intern)

Bupa Health Insurance
07.2019 - 07.2019

Bachelor of Science - Biomedical Sciences

University of South Australia

Certificate III - First Nation Language (Ngarrindjeri)

Tauondi Aboriginal Community College

Certificate of Eyelash Extension Beauty - Eyelash Technician

TAFE SA

Foundation Studies - Entry Program - Toward Degree

University of South Australia

No Degree - Completed High School

Urrbrae Agricultural High School
Jordan-Leigh Graeber