JORDAN LUONG

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

• Collaborated with front-of-house team to ensure seamless service during high-volume periods, resulting in increased customer satisfaction rates.
• Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
• Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.

• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Assisted in training new waitstaff, sharing best practices and improving overall team performance.

. School Work Experience

• Enhanced customer experiences by providing timely and accurate information on products and services.
• Resolved customer complaints with empathy, resulting in improved satisfaction ratings.