Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jordan Maloney

Airds Campbelltown ,NSW

Summary

Dynamic and dedicated professional with several years of hands-on experience at McDonald’s, demonstrating a strong work ethic, adaptability, and a commitment to excellence in fast-paced environments. Consistently recognized for exceptional customer service, with a proven track record of resolving issues efficiently and ensuring a positive guest experience through clear, courteous communication. Adept at working collaboratively within team settings, fostering a supportive and productive workplace culture. Highly skilled in cash handling, point-of-sale operations, and maintaining cleanliness and safety standards in accordance with corporate guidelines. Experienced in training and mentoring new team members, promoting adherence to operational procedures, and cultivating high performance through leadership and example. Committed to continuous improvement and delivering consistent, high-quality service under pressure.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
05.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.

Education

Eagle Vale Highschool
Campbelltown, NSW
09.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning
  • Cash handling
  • Clear communication
  • Problem-solving
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Flexible schedule
  • Initiative and Self-motivation
  • Heavy lifting
  • Safety
  • Hospitality service expertise
  • Telephone etiquette
  • Positive company representation
  • Diversity awareness
  • Dependable and cooperative

Accomplishments

  • Received multiple Attendance Awards in recognition of consistent punctuality and dedication to education.
  • Participated in various school charity excursions, earning awards for meaningful contributions to community-focused initiatives.
  • Volunteered in catering NAIDOC Week dinners at school, helping organize and serve meals in celebration of Indigenous culture.
  • Assisted during Parent-Teacher Nights by running a coffee service for parents and teachers, demonstrating initiative and hospitality.
  • Elected School Captain, showcasing leadership, responsibility, and the respect of peers and staff.
  • Achieved high academic results in Business Studies and Work Studies, demonstrating strong analytical skills, work ethic, and understanding of real-world applications.

Timeline

Crew Member

McDonald's
05.2024 - Current

Eagle Vale Highschool

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Jordan Maloney