Jordan McClumpha
Summary
Highly skilled leader with forward-thinking strategies and hands-on problem solving skills. Proudly offers talent in communication, organisation and customer satisfaction. Proficient in solving problems, customer complaints and tech issues.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
KFC Cranbourne North
11.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Local AFL Umpire
South East Juniors Football League
01.2019 - 09.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Audio Engineering And Sound Production -
JMC Academy
Melbourne, VIC11.2024
Victorian Certificate of Education (VCE) -
Alkira Secondary College
Cranbourne, VIC11.2022
VET Certificate III - IDMT -
AIE - Academy of Interactive Entertainment
Melbourne, VIC11.2021
Skills
- Customer Satisfaction
- Employee Coaching and Mentoring
- Computer Proficiency
- Critical Thinking
- Financial Management
- Social Perceptiveness
- Service Standard Compliance
Timeline
Shift Supervisor
KFC Cranbourne North
11.2019 - Current
Local AFL Umpire
South East Juniors Football League
01.2019 - 09.2021
Bachelor of Audio Engineering And Sound Production -
JMC Academy
Victorian Certificate of Education (VCE) -
Alkira Secondary College
VET Certificate III - IDMT -
AIE - Academy of Interactive Entertainment
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