Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Jordan Mchale

Sydney,NSW

Summary

Dynamic Motivational Supervisor with extensive experience in overseeing and enhancing employee performance to achieve organizational success. Proven track record in implementing continuous improvement initiatives that drive productivity and align team objectives with strategic goals. Recognized for cultivating a high-performance culture, fostering collaboration, and optimizing schedule management to support operational excellence. Committed to leveraging leadership skills and cultural understanding to enhance team effectiveness and overall efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor

StarTrack
01.2021 - Current
  • Held team leader position for StarTrack's offsite operations with Ingram Micro.
  • Oversee daily functions within the fleet control room.
  • Allocated tasks and established key performance indicators.
  • Administer employee compensation.
  • Handled and addressed client inquiries through email.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

Agency Worker

Zoom Recruitment
01.2020 - 01.2021
  • Responsible for unloading and loading trucks at Border Express.
  • Collaborated with various teams across Offsites Ingram Micro, DB Schenker Apple, DB Schenker Dell and TTI.

Work Placement – Nutrition Program Delivery

Daramu Aboriginal Youth Services
01.2019 - 12.2019
  • Facilitated nutrition program targeting 15 at-risk youth.
  • Conducted discussions with youth (12-16) to address goals and challenges.
  • Engaged youth through group activities and one-on-one interactions.
  • Established trust to ensure a secure environment for youth.
  • Ensured appropriate language avoiding trigger words.
  • Conducted risk assessments for young individuals, groups, and training areas.
  • Interacting with Daramu staff to leverage their knowledge.
  • Creating informative PowerPoint slides for delivery.

Volunteer Youth Assistant

Graceades Cottage
01.2018 - 12.2018
  • Supervised operations of target and netball shootout stalls.
  • Built relationships with community adolescents.
  • Supported youths in building their social networks.
  • Outlined support resources in the community for youth.

Pick Packer

DHL
01.2017 - 12.2018
  • Assembled and packaged medical products.
  • Integrated voice picking technology.
  • Maintained accurate product tracking with RF scanning.
  • Executed packing tasks according to specific client requirements.
  • Facilitating the boxing process for deliveries.

Warehouse Assistant

True Alliance
01.2016 - 12.2018
  • Streamlined dispatch procedures.
  • Analyzed and optimized emailing strategies.
  • Ensured timely and accurate order fulfillment.
  • Enhanced product standards through systematic checks.

Pick Packer

Thompson Ford
01.2015 - 12.2016
  • Ensured timely preparation of customer orders.
  • Maintained high levels of client satisfaction.
  • Streamlined billing processes.
  • Coordinated distribution of pick orders.

Education

Diploma - Youth Work

TAFE NSW
Mount Druitt
11.2024

Certificate IV - Youth Work

TAFE NSW
Mount Druitt
01.2019

First Aid Certificate -

TAFE NSW
Mount Druitt
01.2018

HSC -

Chifley College
01.2014

Skills

  • Communications
  • Data entry
  • People skills
  • Full drivers licence
  • Budgets and Cost mindset
  • Client communication
  • Verbal and written communication
  • Influencing skills
  • Relationship building
  • SMART goals
  • Team motivation
  • Giving constructive feedback
  • Issue resolution
  • Leadership
  • Feedback delivery
  • Team Check-ins
  • Leading team meetings
  • Process improvement

Hobbies and Interests

  • Playing Rugby league, Oz tag indoor and outdoor.
  • Reading books of self delevopment like 48 laws by Robert Greene.
  • Involve with some community-based activities in the local Blacktown LGA.
  • Enjoy Gaming playing role play games first person shooters and sports games.

References

Available upon request

Affiliations

play Oztag in my off time with friends indoor and outdoor to stay fit and for the team aspect.

enjoying spending time with my children and having family time.

Accomplishments

  • first in IT AWARD from high school.
  • Voted player's player in my rugby league club

Certification

  • Microsoft Office 365
  • Cert IV Youth Work
  • Full License
  • Forklift license

References

References available upon request.

Timeline

Supervisor

StarTrack
01.2021 - Current

Agency Worker

Zoom Recruitment
01.2020 - 01.2021

Work Placement – Nutrition Program Delivery

Daramu Aboriginal Youth Services
01.2019 - 12.2019

Volunteer Youth Assistant

Graceades Cottage
01.2018 - 12.2018

Pick Packer

DHL
01.2017 - 12.2018

Warehouse Assistant

True Alliance
01.2016 - 12.2018

Pick Packer

Thompson Ford
01.2015 - 12.2016

Diploma - Youth Work

TAFE NSW

Certificate IV - Youth Work

TAFE NSW

First Aid Certificate -

TAFE NSW

HSC -

Chifley College

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