Jordan Michael
St kilda,VIC
Summary
Outgoing and hardworking individual with experience in a variety of different practices. Strong team player with a passion for delivering exceptional customer service. Currently a first year graduate pursuing higher education. Strong passion for fashion/clothing, extroverted and very much a people person. Love to work hard and get the job done while trying to be an enjoyable person to be around as these traits have been successful and appreciated in previous operations.
Overview
5
5
years of professional experience
Work History
Retail Worker
Glue Store
01.2024 - 02.2024
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Wrapped, boxed and weighed bakery department products.
- Assisted in store layout redesigns, contributing to a more intuitive shopping experience and increased customer dwell time.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Roofing Laborer
Accent Building Solutions
06.2022 - 10.2023
- Supervised apprentices and helpers, offering feedback and boosting skills.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
Pizza Delivery Driver
Dominoes Pizza
05.2020 - 07.2021
- Immediately addressed problems with customers to promote speedy resolution.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
Front Counter Crew Member
McDonald's
01.2019 - 03.2020
- Increased order accuracy by meticulously following each customer''s requests and preferences.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Participated in regular training sessions to stay updated on menu offerings and company policies.
- Utilized strong communication skills to relay accurate information regarding allergens and dietary restrictions to kitchen staff.
Education
No Degree - Business/Social Science (Psychology)
University of Sunshine Coast
Sunshine Coast, QLD07.2027
Skills
- Safety and Cleanliness Standards
- Sales proficiency
- Item Ticketing and Pricing
- Adaptable and Flexible
- Sales and Promotions
- Cash Handling
- Goal-Driven
- Customer Service
jordymichae1
Timeline
Retail Worker
Glue Store
01.2024 - 02.2024
Roofing Laborer
Accent Building Solutions
06.2022 - 10.2023
Pizza Delivery Driver
Dominoes Pizza
05.2020 - 07.2021
Front Counter Crew Member
McDonald's
01.2019 - 03.2020
No Degree - Business/Social Science (Psychology)
University of Sunshine Coast
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