Jordan Moscarda

Pressure Dynamics Ltd. February 2024 – December 2024

• Project management Experience

- Procurement (quotes, purchase orders, bill of materials, material registers, supplier communication/outsourcing and relationship building)

- Document control (modifying documents based on technical/engineering comments/queries by client, and ensuring all documentation is filed correctly and easy to access)

- Creating job cards for hydraulic technicians to perform numerous tasks and monitored progress, as well as assisted, to ensure timely completion

- Generating successful proposals for large tendering jobs and project scheduling, achieving high margins and cost savings.

- Involvement in kick off, progress meetings and technical clarifications with clients and suppliers to ensure compliance to project scope and management of change control.

- Developing quality management plan, risk register and matrixes and lessons learned register

- Developing a high-level invoice tracker for several jobs, as well as a change control register to track expenditure vs variations from the client.

- Managing sales orders for hydraulic components and small jobs.

• Engineering Experience

- Hydraulic power unit design/prototyping for Westrac brake testing bench, designed for large haul trucks.

- Training in 3D engineering software programs, e.g. AutoCAD, solid works and JT2GO.

- Advanced hydraulic systems training from senior project engineers and technicians during ‘toolbox’ meetings and hands on practice in the workshop.

• Interpersonal Skills

- Improved existing critical thinking ability and high adaptability to several issues of high risk.

- Improved communication skills with clients, suppliers and colleagues

- Continue to demonstrate exemplary personal conduct, doing what is required without complaint.

- Resolved conflicts between vendors, contractors, internal staff or other stakeholders related to project objectives.

- Worked effectively in team environments to make the workplace more productive.

- Continuously demonstrated high engineering proficiency in day-day activities.

• Applied analytical and problem-solving skills to troubleshoot and resolve technical café related challenges, ensuring smooth workflow and customer satisfaction
• Demonstrated precision and attention to detail in organization and maintenance of café as well as for goods and services provided to customers
• Collaborated effectively with new and existing workers at the café as well as managers and supervisors, ensuring a healthy workplace environment whilst maintaining a high standard of work
• Demonstrated considerable time management skills with regards to café operations; coffee making, food and drink delivering, serving customers, dishwashing, and general cleaning
• Learnt to be highly adaptable to quickly tackle café related situations, including expresso machine and grinder malfunctions and customer dissatisfaction and complaints
• Developed excellent communication skills regarding customer service and the ability to handle adverse characters
• Demonstrated behavioural skills by coaching new staff, including staff with learning disabilities, on barista and service-related skills

• Safeguarded personal information regarding location, identity, and prescription of medication to preserve the integrity of the clients
• Achieved quality outcomes for the customers by ensuring that the correct medication was prescribed and that medication for aged care homes was carefully handled and packaged
• Developed positive relations with co-workers and enhanced communication skills
• Assisted pharmacists in organisation of patient files and receipts