Summary
Overview
Work History
Skills
References
Timeline
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Jordan Nguyen

Caroline Springs,VIC

Summary

Experienced professional with a proven leadership, talent management, workplace safety, and marketing track record. Currently serving as a Team Manager at Gallagher Bassett, adept at assessing team performance and implementing strategies for continual improvement. Previous roles include Talent Management and Workplace Safety Officer at AMP Limited, where I successfully developed and implemented comprehensive talent management plans and safety programs. As a Marketing Manager at Probe Operations Limited, I coordinated multi-departmental efforts for successful campaign execution. As an HR Assistant and Marketing Coordinator at YOR Health, I managed HR operations while actively contributing to marketing initiatives. I was known for effective team management, strategic planning, and a results-driven approach.

Overview

7
7
years of professional experience

Work History

Team Manager

Gallagher Bassett
01.2023 - Current
  • Assessed team performance and offered feedback to ensure continued improvement
  • Managed a team of 15 staff members, developing their skills and providing constructive feedback
  • Developed and implemented team strategies to improve efficiency and effectiveness
  • Liaised between the team and senior leadership, ensuring that team goals were met
  • Provided guidance and coaching to team members to help them reach their goals.

Talent Managment & Work Place Saftey Officer

AMP Limited
10.2020 - 12.2022
  • Developed and implemented a comprehensive talent management plan, which included performance management, recruitment, and succession planning
  • Developed and maintained a comprehensive safety program that included safety training, hazard assessment and mitigation, and accident investigation
  • Created and managed an employee rewards and recognition program that focused on recognition and rewards for improved job performance
  • Monitored employee performance and provided feedback on a regular basis
  • Coordinated with other departments to ensure the proper handling of employee grievances.

Marketing Manager

Probe Operations Limited
11.2018 - 09.2020
  • Coordinated with sales, design, and other departments to ensure successful execution of campaigns
  • Created and managed digital marketing strategies, including website design, content marketing, social media, and email and pay-per-click campaigns
  • Analyzed marketing data to identify trends, develop insights, and make recommendations for improving marketing performance
  • Managed budget and tracked all expenses to ensure marketing campaigns stayed within budget
  • Responsible for the development and implementation of marketing strategies for a variety of products and services.

HR Assistant & Marketing Coordinator

YOR Health
10.2016 - 10.2018
  • Managed HR operations for a medium-sized organization, including payroll processing, benefits administration, and talent acquisition
  • Assisted in the development and implementation of marketing campaigns, including digital, print, and radio advertising
  • Coordinated recruitment and onboarding processes, ensuring all new hires were properly trained and oriented
  • Assisted with conflict resolution and disciplinary actions
  • Created and maintained website content, newsletters, and other digital marketing materials.

Skills

  • Develops positive workplace relationships
  • Excellent written and oral communication skills
  • Detail oriented
  • Leadership
  • Adaptability
  • Problem-solving skills

References

References available upon request.

Timeline

Team Manager

Gallagher Bassett
01.2023 - Current

Talent Managment & Work Place Saftey Officer

AMP Limited
10.2020 - 12.2022

Marketing Manager

Probe Operations Limited
11.2018 - 09.2020

HR Assistant & Marketing Coordinator

YOR Health
10.2016 - 10.2018

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