Jordan Palmer
ALDERLEY,QLD
Summary
Business Improvement | Leadership | Performance Management | Solutions
A results-driven professional with over 13 years of experience in the mining industry, specializing in Business and Finance Improvement, Performance Management, and Asset Management. Passionate about leading teams to deliver deeper insights that drive smarter decisions and meaningful actions. Expertise lies in coaching and guiding teams to achieve exceptional performance and sustainable improvements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Principal Improvement
BHP
01.2023 - Current
- Secured Capital (CAPEX) allowing project to transition beyond Opportunity Assessment stage
- Process Lead - Designed global process for Maintenance Budget and Forecast Solution. Standardised and optimised the way Maintenance Operational (OPEX) budgets are developed across the Business (impact on $7 billion annually)
- Built and maintained positive relationships with diverse stakeholders including, Heads, Maintenance Managers, Product Owners & Customers.
- Facilitation of global workshops for design, data validation, User acceptance testing, etc.
- Primary SME for Maintenance Budgeting in BHP
Principal Performance Management - Maintenance
BHP
11.2019 - 07.2023
- Performance team leader for Western Australia Iron Ore leading a team of reporting and data specialists.
- Working with and reporting to a broad range of stakeholders including VPs, Asset President's, Heads and General Managers.
- Data driven insights to improve Maintenance performance globally specialising in Finance, Equipment Performance and Safety Metrics.
- Co-developed and embedded the Global Maintenance Performance System which defined how the Maintenance Centre of Excellence and Maintenance would prioritise work and allocate resources to rectify divergent performance. This was in alignment to the Company's Operating System (BOS).
- Global lead auditor for annual Maintenance budgeting performance managing ~$7 billion. Key achievement: responsible for a $61 million reduction in planned maintenance spend.
- Supporting budget developer for functional leadership team to deliver 2YB and on-going forecasts.
Principal Analysis & Improvement - BMC Integrated Operations
BHP (BMC)
08.2018 - 11.2019
- Continuous Improvement Lead for BMC (coal) asset. Facilitation of asset level cost savings workshops. Enabling continuous improvement culture.
- Asset Integrity of water infrastructure, embedding work management. Risk and criticality assessments of key assets.
- Optimisation of contracts including rail, accommodation, bussing and water.
Superintendent Maintenance Analysis and Improvement (Reliability)
08.2016 - 08.2018
- Lead a team of Reliability Engineers and Condition Monitoring specialists to optimise Maintenance Performance of Large Mining equipment including CAT excavators, trucks, loaders, dozers.
- Defect elimination champion facilitating and coaching users to how to perform structured investigations.
- Championed and facilitated ancillary equipment forums for specialists across BHP's coal assets,
- Managed ~$100 million budget.
- Strong commitment to safety.
Maintenance Analysis & Improvement (Reliability) Engineer
BHP (BMC)
09.2013 - 08.2016
- Optimized equipment life cycles by performing regular inspections, monitoring performance trends, and recommending corrective actions as needed for large Mining equipment and Fixed plant.
- Conducted failure analysis investigations to determine root causes, preventing repeat occurrences of critical equipment breakdowns.
- Conducted regular reviews of maintenance procedures and practices, identifying areas for improvement and implementing corrective actions as needed.
Graduate Engineer
BHP (BMC)
02.2011 - 02.2013
- Maintenance Reliability; Dragline, CHPP fixed Plant, CAT Haul Trucks, CAT Loaders, CAT Dozers
- Project Management: Fire articulation, workshop construction, Fleet Management System deployment.
- Control Engineering: Dragline and CHPP Logistics, Schedules, Budgets.
Education
Aerospace and Mechanical (Honours) -
The University of Queensland
High School -
Brisbane Grammar School
Skills
- Leadership
- Problem Solving
- Structured Thinking
- Asset Management
- Finance & Budgeting
- Strategy Development
Certification
- Storytelling and influencing: Communicate with impact - Coursera
- Machine Learning - Coursera (Stanford)
- Lean / Six Sigma
Hobbies and Interests
- AI
- Finance
- Health & Fitness
- Digital Content Creation
Timeline
Principal Improvement
BHP
01.2023 - Current
Principal Performance Management - Maintenance
BHP
11.2019 - 07.2023
Principal Analysis & Improvement - BMC Integrated Operations
BHP (BMC)
08.2018 - 11.2019
Superintendent Maintenance Analysis and Improvement (Reliability)
08.2016 - 08.2018
Maintenance Analysis & Improvement (Reliability) Engineer
BHP (BMC)
09.2013 - 08.2016
Graduate Engineer
BHP (BMC)
02.2011 - 02.2013
Aerospace and Mechanical (Honours) -
The University of Queensland
High School -
Brisbane Grammar School
- Storytelling and influencing: Communicate with impact - Coursera
- Machine Learning - Coursera (Stanford)
- Lean / Six Sigma
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