Jordan Richters
15 Gilbert St Doongul,QLD
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
I am also a Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Powder Coater
Caloundra PowderKote
02.2024 - 09.2025
- Safely operated industrial powder coating ovens to cure products.
- Inspected products closely to verify complete coating was achieved on all products.
- Assisted in training new employees on proper powder coating techniques, contributing to a skilled workforce.
- Improved overall workflow by coordinating with team members to ensure timely completion of projects.
- Established effective communication channels between departments, facilitating smooth project transitions from one stage of production to the next.
- Enhanced powder coating quality by implementing efficient preparation and application techniques.
- Implemented safety protocols in the workplace, reducing potential hazards and promoting a secure environment for all employees.
- Maintained a clean and organized workspace, minimizing cross-contamination of coatings.
Delivery Driver
KJ Bolts
10.2024 - 03.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- completed daily routine safety checks on vehicle
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Decant Team Member
Kmart
10.2022 - 12.2023
- Maintained high levels of cleanliness and organization within the decant area, promoting efficiency while adhering to industry best practices for workplace safety.
- Improved team productivity through effective communication, coordination, and collaboration among team members.
- Conducted regular equipment maintenance checks, ensuring optimal performance and minimizing downtime due to malfunctions or repairs.
- use of pallet jacks
- Maintained a safe working environment by adhering to safety protocols and guidelines for handling hazardous materials.
- Collaborated with cross-functional teams to optimize supply chain processes, leading to reduced lead times and improved order fulfillment rates.
- Sorted and stacked finished items.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
Education
High School Diploma -
Caloundra State Highschool
Caloundra11-2023
Tafe Tasters
Nambour Tafe
Nambour06-2021
Skills
- Adaptability to change
- Quality control
- Maintenance of equipment
- Safety protocol adherence
- Efficient cleaning methods
- Visual inspections
- Troubleshooting
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Excellent communication
- Active listening
- Adaptability and flexibility
Timeline
Delivery Driver
KJ Bolts
10.2024 - 03.2025
Powder Coater
Caloundra PowderKote
02.2024 - 09.2025
Decant Team Member
Kmart
10.2022 - 12.2023
High School Diploma -
Caloundra State Highschool
Tafe Tasters
Nambour Tafe
Similar Profiles
Charlotte KoopsCharlotte Koops
NA at BCF CaloundraNA at BCF Caloundra
Emily PerkinsEmily Perkins
Guidance Officer at Caloundra State High SchoolGuidance Officer at Caloundra State High School
Rebecca DaviesRebecca Davies
Bar / Restaurant Attendant at Caloundra Surf ClubBar / Restaurant Attendant at Caloundra Surf Club