Jordan Rushbrook
Edgeworth NSW,NSW
Summary
Outgoing Food Service Attendant with expertise ensuring patrons have enjoyable and positive experiences. Customer-focused professional to work with all types of personalities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bar, Food & Function Attendant position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Attendant
MacDonalds
06.2022 - Current
- Maintained clean and professional appearance during work shift.
- Maintained clean and orderly work station.
- Facilitated sales of services and goods.
- Checked with customers frequently after serving to confirm positive dining experience.
- Communicated clearly with cooking staff, confirmed orders and answered questions.
- Asked customers for confirmation of meal satisfaction.
- Offered and made dessert recommendations and upsold after-dinner drinks.
- Cleared finished items, tidied tables and replaced or refreshed items.
- Took orders, made recommendations, offered specials and inquired regarding special food requirements.
- Checked with customer before presenting bill and offered to take additional orders.
- Answered guests' questions about menu items and helped make selections.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Removed safety hazards, soiled items, and trash from customer areas.
- Responded to all customer inquiries thoroughly and professionally.
Packer
Aurma
02.2022 - 06.2022
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Inspected items for defects and damage.
- Placed items into bags, boxes or other containers.
- Assembled boxes, cartons and containers to package items.
- Cleaned and maintained production area and equipment.
- Sorted and stacked finished items.
Education
No Degree - Provide Responsible Gambling Service
Intercept Group PTY LTD
05.2022
No Degree - Responsible Service of Alcohol
Intercept Group PTY LTD
04.2022
Skills
- Tooling Service and Repair
- Product and Service Knowledge
- Customer Service and Assistance
- Shielded Metal Arc Welding
- Active Learning
- Judgment and Decision-Making
- Clear Verbal Communication Skills
- Shift Work
- Customer Care
- Medication Administration
- Personal Protective Equipment
- Equipment Selection
- Learning Strategies
- Complex Problem-Solving
- Point-of-Sale (POS) Software
Certification
- Certified Provide Responsible Gambling Services Student ID 90719-INT44879
- Certified Responsible Service Of Alcohol, CCH11129421
Timeline
Service Attendant
MacDonalds
06.2022 - Current
Packer
Aurma
02.2022 - 06.2022
No Degree - Provide Responsible Gambling Service
Intercept Group PTY LTD
No Degree - Responsible Service of Alcohol
Intercept Group PTY LTD
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