Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Samuel

Gold Coast,QLD

Summary

Confidence Driven individual delivering recent years of experience, not only within the hospitality industry, however, within the Tallai Country Golf Club in previous years. Aiming to join and collaborate with enthusiastic, passionate work effectively and efficiently with colleagues in a fast paced, under pressure environment order to provide a high quality customer service experience in an orderly manner that complies and delivers beyond workplace standards and requirements.

Overview

6
6
years of professional experience

Work History

Kitchen Hand/ Waiter/ Trainee Pizza Chef

Go Eataliano
10.2023 - Current
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Currently learning and providing customer service by delivering food and items to tables and seeking to maintain exceptional table service where possible.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Learning to keep up with time management ensuring all food items are prepared, cooked and served to a high standard.

Cleaner

Du Clene Pty Ltd
08.2022 - 11.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.

Assistant Head Cashier

Silly Solly’s Robina
07.2021 - 04.2022
  • Participated in regular inventory audits, ensuring accurate stock levels within the store.
  • Adhered to strict safety guidelines when handling cash deposits and withdrawals from the safe.
  • Collaborated with management to identify areas for improvement, ultimately leading to increased efficiency within the department.
  • Contributed to store revenue growth through upselling techniques and product recommendations at the register.
  • Conducted employee evaluations alongside head cashier, offering constructive feedback for continuous improvement.
  • Ensured accurate cash handling procedures, contributing to a reduction in discrepancies and losses.
  • Maintained a clean and organized work area, promoting a positive atmosphere for both employees and customers.
  • Managed high-volume rushes effectively while maintaining a professional demeanor under pressure.
  • Mentored new cashiers to ensure a smooth onboarding process and excellent performance standards.
  • Utilized point-of-sale software proficiently, swiftly resolving any technical issues that arose during transactions.
  • Streamlined cashier operations, resulting in reduced wait times for customers.
  • Developed strong relationships with repeat customers by providing personalized attention and remembering preferences.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing customer inquiries.

Kitchen Hand

Tallai Country Golf Club
04.2018 - 05.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Learned other teammates' work tasks to train as backup.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
  • Showcased versatility by adapting quickly to changing menu items, cooking techniques, and kitchen equipment as needed.
  • Cleaned and maintained work areas, equipment and utensils.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained composure and work quality while under stress.
  • Stocked and rotated food items according to expiration dates.
  • Assisted in setting up and breaking down kitchen stations.
  • Trained new staff on food preparation and safety procedures.

Work Experience

Cucina Mia Cafe
04.2018 - 04.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Collaborated with senior management on new initiatives to build confidence.
  • Provided project progress updates and proposed solutions to issues.

Education

Years 4-6 -

Clover Hill State School
Mudgeeraba, QLD

Years 7-9 -

Doha British School
Doha, Qatar

Certificate III - Hospitality & Tourism

Prestige Training Services
Gold Coast, QLD
11.2018

Years 10-12 - Completion of Secondary Education

Hillcrest Christian College
Reedy Creek, QLD
11.2018

Undergraduate Certificate Of Christian Ministry -

Malyon Theological College
Gaythorne, QLD
08.2023

Skills

  • Positive Attitude
  • Kitchen Cleaning and Maintenance
  • Team Collaboration
  • Food Preparation
  • Punctual and Reliable
  • Food safety understanding
  • Workplace Health and Safety
  • Food safety knowledge
  • Dedicated Work Ethic
  • Food Quality Standards
  • Kitchen Operations
  • Continuous Improvement
  • Verbal and written communication
  • Problem-Solving
  • Food presentation
  • Workstation setup
  • Stock Rotation
  • Portion Control
  • Flexible and Adaptable
  • Customer Service
  • Problem-Solving
  • Workplace Safety
  • Team contribution
  • Kitchen Staff Support
  • Relationship Building
  • Attention to Detail
  • Creative Thinking
  • Kitchen Equipment Operation
  • Work Coordination
  • Decision-Making

Timeline

Kitchen Hand/ Waiter/ Trainee Pizza Chef

Go Eataliano
10.2023 - Current

Cleaner

Du Clene Pty Ltd
08.2022 - 11.2022

Assistant Head Cashier

Silly Solly’s Robina
07.2021 - 04.2022

Kitchen Hand

Tallai Country Golf Club
04.2018 - 05.2020

Work Experience

Cucina Mia Cafe
04.2018 - 04.2018

Years 4-6 -

Clover Hill State School

Years 7-9 -

Doha British School

Certificate III - Hospitality & Tourism

Prestige Training Services

Years 10-12 - Completion of Secondary Education

Hillcrest Christian College

Undergraduate Certificate Of Christian Ministry -

Malyon Theological College

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Jordan Samuel