Jordan Samuel
Worongary ,QLD
Summary
Driven and hardworking, I seek to enhance my skills on a continual basis. Leveraging my experience in effective customer communication and staff relation. Throughout my experience, I significantly contributed to creating a safer, customer-focused environment. My dedication to continuous improvement and customer service has sought and consistently supported team success and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Kitchen Hand
Go Eataliano
Oxenford, Gold Coast , QLD
10.2023 - Current
- Operated dishwashers to sanitize dishes and silverware.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Assisted with special event catering and preparation, including setup and food service.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Maintained order and cleanliness of work areas to conform with health codes.
Commercial Cleaner
Du Clene Pty. Ltd
Malaga, Perth, WA
07.2022 - 10.2022
- Observed all relevant laws regarding health codes and waste disposal standards.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Kept business entrances clean, tidy and professional in appearance.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Created inventory checklists and stocked housekeeping carts.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Sanitized restrooms, including cleaning toilets, urinals, and sinks, and replenishing supplies.
- Vacuumed carpets and upholstery to remove dirt and debris.
- Adhered to health and safety standards in all work activities.
- Serviced, cleaned and restocked restrooms.
- Replenished supply of hand soap, paper towels, and other consumables.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
Retail Worker
Silly Solly's Robina
Robina, Gold Coast, QLD
06.2021 - 03.2022
- Exceeded customer expectations in alignment with business standards and regulations.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Supported managers with organizing store and showcasing new items.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Assisted large number of customers per day in finding or selecting items.
- Computed purchases and received and processed cash or credit payment.
- Engaged with customers and recommended products based on needs and requests.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Assisted in ringing up sales at registers and bagging merchandise.
- Assisted in training and guiding new and or young employees, where required in a respectful and calmly manor.
- Sought to provide a joyous and respectful approach to communication with all colleagues, by bringing my best into the workplace on a daily basis.
Kitchen Staff Member
Tallai Country Golf Club
Tallai, Gold Coast , QLD
04.2018 - 06.2021
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
- Followed health and safety guidelines for food preparation and service.
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
Education
Undergraduate Certificate - Ministry
Malyon Theological College
Gaythorne, QLD08-2023
Completion of Highschool - Years 10-12
Hillcrest Christian College
Reedy Creek, Gold Coast, QLD11-2018
Certificate III - Hospitality And Tourism
Prestige Training Services
Gold Coast, QLD11-2018
Completion of Years 6-9
Doha British School
Doha, QatarSkills
- Dedicated work ethic
- Effective customer communication
- Verbal and written communication
- Hygiene standards
- Food quality standards
- Cleaning proficiency
- Waste management and recycling
- Stock management
- Equipment organization
- Complex Problem-solving
- Customer service
- Workstation setup
- Punctual and reliable
- Continuous improvement
- Workplace health and safety
Affiliations
- Actively engaged in a local Church community in Robina, in serving on music team as Drummer in where team leadership is required as well as serving others where possible.
- Previous employment in the retail sector.
- Passion for and have experience in personal travel photography.
- Previously lived overseas (Doha, Qatar) in where I gained ability to accept and communicate with people from various ethnicities, cultures, religions and backgrounds.
Timeline
Kitchen Hand
Go Eataliano
10.2023 - Current
Commercial Cleaner
Du Clene Pty. Ltd
07.2022 - 10.2022
Retail Worker
Silly Solly's Robina
06.2021 - 03.2022
Kitchen Staff Member
Tallai Country Golf Club
04.2018 - 06.2021
Undergraduate Certificate - Ministry
Malyon Theological College
Completion of Highschool - Years 10-12
Hillcrest Christian College
Certificate III - Hospitality And Tourism
Prestige Training Services
Completion of Years 6-9
Doha British School
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