Jordan Samuel
Brisbane
Summary
Passionate, dedicated and reliable individual seeking continual improvement and learning opportunities on a professional level with a strong work ethic. Proven ability in customer service and team collaboration, preparation and problem-solving, consistently contributing to a positive work environment and achieving operational excellence.
Overview
7
7
years of professional experience
Work History
Kitchen Hand
Go Eataliano
10.2023 - 03.2025
- Assisted in food preparation, adhering to safety and sanitation standards
- Maintained cleanliness of kitchen equipment and workspace, ensuring efficient operations
- Supported chefs by organizing ingredients and supplies for meal service
- Collaborated with team members to streamline kitchen workflows during peak hours
- Adapted quickly to changing tasks in fast-paced kitchen environment
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Cleaner
Du Clene Pty Ltd.
09.2022 - 11.2022
- Maintained cleanliness and organization in assigned areas, ensuring compliance with health and safety standards.
- Operated cleaning equipment effectively, including vacuums, floor buffers, and pressure washers.
- Developed efficient cleaning schedules to optimize time management across multiple facilities.
- Collaborated with management to improve workflow processes, resulting in higher productivity levels.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
Customer Service Cashier
Silly Solly's
08.2021 - 08.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional service by addressing customer inquiries and resolving issues promptly.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Educated customers on promotions and loyalty programs to drive engagement and satisfaction.
- Adhered to company policies and safety regulations while performing daily tasks.
- Trained new team members on operational procedures and customer service standards.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Assisted with inventory management, restocking shelves to enhance product availability.
Kitchen Hand
Tallai Country Golf Club
07.2018 - 08.2021
- Learned proper use of kitchen tools and appliances to enhance productivity
- Followed instructions for dishwashing and waste disposal to promote sustainability
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Transported food items from storage areas to kitchen for prepping.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Learned other teammates' work tasks to train as backup.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
Education
Undergraduate Certificate - Ministry
Malyon Theological College
Gaythorne, QLD02-2024
Certificate III - Hospitality And Tourism
Prestige Training Services
Gold Coast, QLD09-2018
Skills
- Positive attitude
- Passionate and Punctual
- Customer service
- Team collaboration
- Workplace health and safety
- Dedicated work ethic
- Verbal and written communication
- Complex Problem-solving
Accomplishments
Written and published sticker book through the Mater Hospital in Brisbane in order to support young people in "Being Brave" when receiving bloods.
Languages
English
Timeline
Kitchen Hand
Go Eataliano
10.2023 - 03.2025
Cleaner
Du Clene Pty Ltd.
09.2022 - 11.2022
Customer Service Cashier
Silly Solly's
08.2021 - 08.2022
Kitchen Hand
Tallai Country Golf Club
07.2018 - 08.2021
Undergraduate Certificate - Ministry
Malyon Theological College
Certificate III - Hospitality And Tourism
Prestige Training Services