- Basketball / Volleyball
- Gym / Running
- Volunteer Work
- Music
Jordan Sayon
Mawson Lakes ,SA
Summary
Dynamic professional with a proven track record at Hertz Car Rental, excelling in customer service and problem resolution. Adept at multitasking and critical thinking, I enhanced client satisfaction rates while ensuring efficient operations. My experience in logistics and teamwork has consistently driven success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Stevedore
Qube Logistics
12.2023 - Current
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Customer Service Representative
Hertz Car Rental
05.2022 - 10.2023
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated customers about billing, payment processing and support policies and procedures.
Pick Packer
Woolworths Logistics
08.2018 - 12.2021
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
Farm Hand
Family Business
01.2015 - 12.2016
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
- Collaborated with other farm workers to achieve the most productivity possible
- Maintained an up-to-date skill-set of the latest farm practices
Education
Networking & Cybersecurity (2nd Year, Incomplete)
University of South Australia
Adelaide, SA01-2017
High School Diploma -
Temple Christian College Paralowie Campus
Paralowie12-2016
Skills
- Administrative support
- Problem resolution
- Active listening
- Typing proficiency
- Teamwork
- Critical Thinking
- Multitasking
Interests
Timeline
Stevedore
Qube Logistics
12.2023 - Current
Customer Service Representative
Hertz Car Rental
05.2022 - 10.2023
Pick Packer
Woolworths Logistics
08.2018 - 12.2021
Farm Hand
Family Business
01.2015 - 12.2016
Networking & Cybersecurity (2nd Year, Incomplete)
University of South Australia
High School Diploma -
Temple Christian College Paralowie Campus
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