Jordan Toporek
Sydney,NSW
Summary
Expressing my interest in a position as a Support worker willing to obtain the required certificate's. I am seeking a career change and wanting to move into a industry that's more fulfilling for me and that can be a place where I can be impactful in a positive way to the community. I am a reliable and motivated employee eager to apply time management and organizational skills in various environments. Flexible hard worker ready to learn. Seeking entry level opportunities to expand skills while facilitating company growth. Passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
8
8
years of professional experience
Work History
Support Worker
Safe Secure Connect
Port Macquarie, NSW
11.2023 - Current
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Evaluated and addressed individual client needs and concerns.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Acted as role model for clients by exhibiting positive behaviors.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
Content Creator
Learn Fluently Australia
Shellharbour, NSW
01.2019 - Current
- Handled technical setup of lighting and sound for each shot
- Prioritized and organized tasks to efficiently accomplish service goals
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Utilized editing and photography tools to enhance storytelling
- Utilized well-developed social listening skills to craft valuable original content
- Gathered information from staff to produce relevant content based on current activities and organization updates.
Labourer
Ring us group
Sydney, NSW
01.2018 - 10.2019
- Assisted with implementation of work zone safety procedures
- Maintained hand and power tools through proper operation, cleaning and maintenance
- Loaded and unloaded necessary tools, materials and machines from trucks and trailers
- Constructed forms to create various concrete structures
- Poured concrete into forms using pump hose and leveled
- Removed debris and waste to clean site after completing work
- Operated hand and power tools, bucket truck and mixing equipment.
Sales Representative
Little more care group
Minto, NSW
01.2016 - 08.2017
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Contacted new and existing customers to outline benefits of products
- Monitored customer order process and addressed customer issues
- Improved overall customer purchasing experiences to promote steady revenue
- Created sales and revenue-generating opportunities in new markets to improve bottom line
- Executed various cold calls to expand client base.
Education
Certificate in First Aid/CPR -
National CPR Foundation
01.2021
Certificates
01.2021
Diploma in Business -
Evoca College
12.2013
Cert III in Business Admin -
TAFE
12.2012
Skills
- Emotional support
- Appointment organization
- Housekeeping skills
- Safety management
- Coaching patients
- Conducting assessments
- Improving well-being
- Fluent in Spanish
- Team management
- Flexible
- Emotional Support
- Mobility support
- Cleaning and sanitizing
- Personal care assistance
- Recreational Activities
- Daily living assistance
- Meal Preparation
- First-aid and CPR
- Documentation abilities
- Behavioral support
Timeline
Support Worker
Safe Secure Connect
11.2023 - Current
Content Creator
Learn Fluently Australia
01.2019 - Current
Labourer
Ring us group
01.2018 - 10.2019
Sales Representative
Little more care group
01.2016 - 08.2017
Certificate in First Aid/CPR -
National CPR Foundation
Certificates
Diploma in Business -
Evoca College
Cert III in Business Admin -
TAFE
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