Jordan Tumes
Twelve Mile Creek
Summary
Innovative mechanical engineering student with background in designing, testing, and implementing mechanical systems and processes. Skilled in problem-solving, analytical thinking, and project management, consistently delivering projects that meet quality standards and efficiency goals. Demonstrated ability to lead cross-functional teams in optimizing product design for manufacturing, resulting in improved product durability and cost-effectiveness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
SUPERCHEAP AUTO
02.2022 - Current
- Vehicle diagnostics
- Automotive Parts
- Management
- Direct Sales
- Customer Relationship Management
- Merchandising
- Automotive Aftermarket
- Automotive industry
CHARLESTOWN TOYOTA
04.2021 - 10.2021
- Service and repair vehicles
- Diagnose vehicle faults
- Carry out vehicle inspections
- Fit genuine Toyota accessories to cars
- Precisely follow procedures
- Assist customers with vehicle related inquiries and concerns
- Maintain personal work efficiency
COLES
10.2018 - 04.2021
- Replenishment of stock to ensure customers have product available and product turnover
- Ensure items are packaged correctly to avoid wastage and loss of income
- Provide excellent customer service by always going beyond to ensure customer relationships are retained
- Cash handling and point of sale experience
- Staff training
- Ensure rotation of products to decrease amount of spoilage
Food Vendor
Food Vendor (Own Business)
12.2016 - 10.2020
- Ability to increase sales through upselling of products to customers
- Building Customer Relationships through social media
- Setting and maintaining budgets whilst ensuring not to exceed these budgets
- Sourcing suppliers for new and existing products to maintain wholesale pricing and obtain new products to keep customers interested in what I have available
- Assisting customers with enquiries and understanding the products I am selling to ensure customer satisfaction
- Responding to phone calls and emails about sales opportunities in a timely and professional manner
- Cash handling and balancing
- Developing marketing strategies to increase sales
Work Experience
BAE Systems
08.2018 - 04.2019
BT's For Fashion
12.2014 - 12.2016
- Customer service and sales with the ability to upsell items to create a better return for the business
- Maintaining confidentiality of customers when purchasing lotteries products
- Working unsupervised in an efficient and timely manner
- Ability to successfully use point of sale systems
- Cash handling and balancing
- Ensure correct marketing equipment is displayed in a tidy manner
Education
University certificate in workforce essentials -
Charles Sturt University
12.2021
High School Certificate -
Medowie Christian College
Medowie12.2019
Bachelor of Mechanical Engineering(HONS) - Mechanical Engineering
University of Newcastle
trueSkills
- Sales and customer service
- Trustworthy
- Excellent leader
- Self-controlled
- Tolerant
- Self-disciplined
- Programming
- Laser cutting
- Applied Mathematics
- Aircraft Maintenance
- Aircraft systems
- Aviation
- Automotive repair
- Mechanical Troubleshooting
- Python (Programming Language)
- Mechanics
- Good teamworking skills
- Friendly and well mannered
- Responsible
- Good at following instructions
- Reliable
- Microsoft office suites
- Mathematics
- CAD
- Project management
- Machining
- Engineering
- Engineering design
- Engineer Sketching
- Sustainable engineering practices
- Safety
- Engineering Materials
- Vehicle diagnostics
- Automotive parts management
- Customer relationship management
- Cash handling
- Direct sales
- Team building
- Employee training
- Service and repair
- Stock replenishment
- Merchandising strategies
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Regulatory compliance
- Project restructuring
- Inventory oversight
- Expectation setting
- Sustainability strategies
- Conflict resolution
Certification
- Aero skills Certificate of attainment, TAFE NSW, 12/01/19
- Young Citizen of the Year award, Lions International, 12/01/19
- High School Certificate (HSC), 12/01/19
- University certificate in workforce essentials, Charles Sturt University, 12/01/21
- University of Newcastle successful completion of Open Foundation
Schooling
Medowie Christian College, Medowie, 01/01/13, 12/01/19, Prefect, 2018, Sports Captain, 2017, Sporting carnival representative including state athletics, swimming and cross-country, School fundraising and performed at school concerts multiple times as the lead guitarist, Represented the school at multiple Remembrance Day and ANZAC day ceremonies
Timeline
Supervisor
SUPERCHEAP AUTO
02.2022 - Current
CHARLESTOWN TOYOTA
04.2021 - 10.2021
COLES
10.2018 - 04.2021
Work Experience
BAE Systems
08.2018 - 04.2019
Food Vendor
Food Vendor (Own Business)
12.2016 - 10.2020
BT's For Fashion
12.2014 - 12.2016
University certificate in workforce essentials -
Charles Sturt University
High School Certificate -
Medowie Christian College
Bachelor of Mechanical Engineering(HONS) - Mechanical Engineering
University of Newcastle
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