Jordan Vandervelde
South Launceston,TAS
Summary
Driven and versatile professional with experience in concrete construction at Bosveld Concreting, customer service, event collaboration, and the performing arts. Proficient in hand-tool usage and team collaboration, consistently achieving efficient project completions and surpassing customer service goals. I demonstrate strong leadership and exceptional interpersonal skills, with a unique background as a mascot for charity promotion, engaging with communities and fostering positive relationships. Committed to delivering high-quality outcomes across diverse roles.
Overview
7
7
years of professional experience
Work History
Full Time Concrete Labourer
Bosveld Concreting
2021.09 - 2024.08
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Maintained clean, safe worksites for team safety and to help keep projects on-track.
- Trained new labourer's in crew processes and safety protocols.
- Supervised teams to ensure job completion
Front of House Assistant Manager
Junction Arts Festival 2024
- Assisted with the setup and flip of Ducane for the nightclub event.
- Supported the FOH Manager in overseeing front-of-house operations throughout the event.
- Manages and coordinates two volunteers to ensure smooth operations.
- Checks in with DJs and artists in their greenroom, ensuring their needs are met.
- Communicates with bar team to ensure efficient service and resolve any issues.
- Handles cash and EFTPOS payments for door entry.
- Verifies IDs at entry door to ensure compliance with entry requirements.
Casual Front of House Server
Hungry Jack's
2017.09 - 2021.09
- Worked efficiently during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
- Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.
- Met customer service goals and exceeded customer expectations.
- Received multiple awards & compliments, including an outstanding service certificate.
Education
Launceston College
Launceston, TAS12.2020
Skills
- Team collaboration
- Excellent people skills
- Physical strength
- Willingness to learn
- Attention to detail
- Strong leadership abilities
- Safety awareness
- Hand-tool proficiency
Accomplishments
THEATRE PERFORMER - 2017 - current
- Participated in rigorous rehearsal schedules, ensuring smooth transitions between scenes and a polished final product.
- Studied scripts to successfully portray characters in dramas and comedies.
- Enhanced audience engagement by delivering captivating performances in various theatrical productions.
- Maintained excellent physical fitness levels to meet the demands of physically demanding roles and dance numbers.
- Developed strong improvisational skills during live performances, adapting seamlessly to unexpected situations on stage.
Additional Information
Shane Graafland: Head Contractor for Bosveld Concreting
Contact: 0447 770 185 or graffo287@hotmail.com
Sarah Francis: Hungry Jacks Manager
Contact: 0437 938 000 or sarahfrancis97@gmail.com
Timeline
Full Time Concrete Labourer
Bosveld Concreting
2021.09 - 2024.08
Casual Front of House Server
Hungry Jack's
2017.09 - 2021.09
Front of House Assistant Manager
Junction Arts Festival 2024
Launceston College
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