Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan Voicu

Jane Brook,WA

Summary

Dedicated and disciplined Infantry Signaller with extensive experience in communication systems and operational support. Proven ability to troubleshoot and maintain complex technical equipment in high-pressure environments. Demonstrated skills in problem-solving, attention to detail, and effective teamwork. Eager to transition to an Electrical Apprenticeship, bringing a strong foundation in technical systems, a keen interest in electrical theory, and a commitment to learning and professional development. Adept at adapting quickly to new challenges and eager to apply transferable skills to excel in the electrical field.

Overview

5
5
years of professional experience

Work History

Rifleman

Australian Defence Force
02.2022 - 03.2024
  • Operated advanced communication systems to maintain situational awareness among team members during complex operations.
  • Installed, operated and maintained field communications equipment. Maintained secure communication systems to relay information to and from command teams.
  • Improved unit readiness by participating in rigorous physical fitness programs and maintaining high standards of personal discipline.
  • Managed sensitive classified information and maintained high standards of operational security to safeguard Australia's mission objectives.
  • Maintained accurate inventory of weapons, ammunition, and equipment for effective resource management during deployments.
  • Participated in joint exercises with foreign nations in foreign regions to demonstrate Australia's teamwork and combat effectiveness.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Trained new infantry soldiers on standard operating procedures. Responded effectively to emergency situations, applying basic first aid and life-saving techniques when necessary

Customer Service Representative

KFC
08.2019 - 01.2022
  • Worked effectively in fast-paced environments. Handled customer inquiries and suggestions courteously and professionally.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations. Contributed to a positive workplace environment through strong communication skills and teamwork.
  • Ensured food safety standards were met by properly storing and handling raw products.
  • Worked flexible schedule and extra shifts to meet business needs. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

Certificate II - Electrotechnology

North Metropolitan TAFE
Balga, WA
11.2021

Certificate II - Data & Voice Communications

North Metropolitan TAFE
Balga, WA
11.2021

Skills

  • Manual Drivers Licence
  • Security Clearance
  • Police Check
  • Signals Equipment Maintenance
  • Physical Fitness
  • First Aid Certified
  • Weapon Maintenance
  • Hand-tool proficiency
  • Network Troubleshooting
  • Radio Communications
  • Combat Lifesaving

References

KFC: 

Mrs Salen Sung Sangpi 

(08) 9274 3103 

asung.tamom@gmail.com 

Army: 

Captain Luke Frawley 

0458226144 

lukefrawley@hotmail.com 


Major Jacob Malouf 

0401561485 

jacob.malouf@defence.gov.au

Timeline

Rifleman

Australian Defence Force
02.2022 - 03.2024

Customer Service Representative

KFC
08.2019 - 01.2022

Certificate II - Electrotechnology

North Metropolitan TAFE

Certificate II - Data & Voice Communications

North Metropolitan TAFE
Jordan Voicu