Jordan Voicu
Jane Brook,WA
Summary
Dedicated and disciplined Infantry Signaller with extensive experience in communication systems and operational support. Proven ability to troubleshoot and maintain complex technical equipment in high-pressure environments. Demonstrated skills in problem-solving, attention to detail, and effective teamwork. Eager to transition to an Electrical Apprenticeship, bringing a strong foundation in technical systems, a keen interest in electrical theory, and a commitment to learning and professional development. Adept at adapting quickly to new challenges and eager to apply transferable skills to excel in the electrical field.
Overview
5
5
years of professional experience
Work History
Rifleman
Australian Defence Force
02.2022 - 03.2024
- Operated advanced communication systems to maintain situational awareness among team members during complex operations.
- Installed, operated and maintained field communications equipment. Maintained secure communication systems to relay information to and from command teams.
- Improved unit readiness by participating in rigorous physical fitness programs and maintaining high standards of personal discipline.
- Managed sensitive classified information and maintained high standards of operational security to safeguard Australia's mission objectives.
- Maintained accurate inventory of weapons, ammunition, and equipment for effective resource management during deployments.
- Participated in joint exercises with foreign nations in foreign regions to demonstrate Australia's teamwork and combat effectiveness.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Trained new infantry soldiers on standard operating procedures. Responded effectively to emergency situations, applying basic first aid and life-saving techniques when necessary
Customer Service Representative
KFC
08.2019 - 01.2022
- Worked effectively in fast-paced environments. Handled customer inquiries and suggestions courteously and professionally.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations. Contributed to a positive workplace environment through strong communication skills and teamwork.
- Ensured food safety standards were met by properly storing and handling raw products.
- Worked flexible schedule and extra shifts to meet business needs. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Certificate II - Electrotechnology
North Metropolitan TAFE
Balga, WA11.2021
Certificate II - Data & Voice Communications
North Metropolitan TAFE
Balga, WA11.2021
Skills
- Manual Drivers Licence
- Security Clearance
- Police Check
- Signals Equipment Maintenance
- Physical Fitness
- First Aid Certified
- Weapon Maintenance
- Hand-tool proficiency
- Network Troubleshooting
- Radio Communications
- Combat Lifesaving
References
KFC:
Mrs Salen Sung Sangpi
(08) 9274 3103
asung.tamom@gmail.com
Army:
Captain Luke Frawley
0458226144
lukefrawley@hotmail.com
Major Jacob Malouf
0401561485
jacob.malouf@defence.gov.au
Timeline
Rifleman
Australian Defence Force
02.2022 - 03.2024
Customer Service Representative
KFC
08.2019 - 01.2022
Certificate II - Electrotechnology
North Metropolitan TAFE
Certificate II - Data & Voice Communications
North Metropolitan TAFE