JORDAN WEERHEIM
Maitland,NSW
Summary
Highly adaptable and results-driven professional with a comprehensive background spanning cleaning, clothing retail, trades, factory operations, warehousing, postal delivery, fast food service, and cabinet making. Demonstrated expertise in maintaining impeccable standards of cleanliness, ensuring efficient operational workflows, and delivering exceptional customer service across diverse settings.
In cleaning roles, consistently upheld rigorous hygiene standards and contributed to creating safe, organized environments. Experienced in clothing retail with a strong focus on customer satisfaction, inventory management, and sales strategies. Adept in trades and factory settings, showcasing technical skills, problem-solving abilities, and a commitment to quality workmanship.
Proficient in warehousing and logistics, with a solid understanding of inventory management, order fulfillment, and shipping processes. As a postal delivery officer, demonstrated reliability and efficiency in managing delivery routes and handling customer inquiries. In fast food environments, excelled in fast-paced settings, emphasizing food safety, customer service, and operational efficiency.
In cabinet making, applied craftsmanship and attention to detail to produce high-quality, custom cabinetry. Proven ability to quickly adapt to new roles, collaborate effectively with teams, and manage multiple responsibilities with professionalism and integrity. Committed to continuous improvement and contributing positively to organizational goals.
Overview
5
5
years of professional experience
Work History
Commercial Cleaner
Complete Staff Solutions
2024.07 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Labor Worker (temporary)
Access Industries
2024.06 - 2024.07
- Conducted regular equipment inspections, promptly addressing any maintenance issues for uninterrupted operations
- Maintained clean and organized workspaces to uphold safety standards
- Manufactured wood pallets and crates with nail guns, table saws and chop saws
- Operated pallet jack to pull orders out of storage areas
- Informed supervisor of equipment malfunction quickly to minimize downtime
- Inspected materials for quality before loading
- Used nail claws to remove nails from incorrectly nailed pallets.
Factory Production Worker
Turosi - Eagle Farm
2024.01
- Enhanced production efficiency by operating various machinery and equipment in a timely manner
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines
- Increased product quality by conducting regular inspections and identifying areas for improvement
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity
- Carefully packaged finished products and prepared for shipment
- Unloaded and loaded items from conveyors, machines, and conveyances
- Operated the REVO and RISCO machines proficiently and in compliance to safety standards
- Used equipment properly to avoid workplace hazards or injuries
- Inspected materials before assembly to verify compliance of quality control standards
- Maintained machinery to prevent overloads and avoid malfunctions
- Loaded and unloaded parts on production line to establish smooth operations
- Weighed and measured items to prevent waste and meet quality standards
- Monitored machinery to identify concerns, make corrections, or report complex problems
- Used different Pallet Jacks to carry product through the building
- Processed raw chicken products for Macdonalds/KFC
- Data Entry on weights, stroke weight.
Freight Handler
DHL - Eagle Farm
2023.12 - 2024.03
- Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems
- Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections
- Assisted in inventory management, accurately updating the database with incoming and outgoing stock information
- Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity
- Promoted accuracy in order processing by double-checking items against packing lists before shipment
- Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands
- Contributed to cost reduction initiatives by minimizing wasted resources during freight handling procedures
- Supported continuous improvement efforts through consistent communication with supervisors about potential areas for growth and development in freight handling processes.
Postal Delivery Officer
Australia Post – Ferny Grove
2023.11 - 2023.12
- Directly interacted with customers to deliver mail, packages, and ordered goods
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information
- Used portable devices to maintain system records by scanning items delivered to homes and businesses
- Interacted patiently with customers to foster ideal customer service experience
- Obtained signatures for package deliveries as proof of delivery to avoid discrepancies
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services
- Communicated effectively with co-workers to ensure smooth workflow
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs
- Handled mail and packages with care to prevent damage
- Sorted and placed mail in alphabetical order for later pickups
- Setting the store up for head office visits
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Food and Beverage attendant
KFC Restaurant – Acacia Ridge/Kingaroy
2021.05 - 2023.12
- Applied excellent communication skills when interacting with customers and co-workers alike
- Efficiently prepared food orders according to customer requests
- Kept work areas stocked with supplies and ingredients
- Communicated with co-workers to improve operations and reduce wait times
- Interacted patiently with customers to foster ideal customer service experience
- Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil, and paper
- Provided excellent customer service by greeting customers, taking orders and responding to inquiries
- Communicated effectively with co-workers to ensure smooth workflow
- Notified kitchen personnel of shortages and special orders
- Handled customer complaints professionally while remaining calm under pressure
- Building Team Morale
- Setting the store up for head office visits
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Coaching and assisting the upskilling of junior staff.
Retail Assistant
Lowes
2019.12 - 2021.01
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise
- Restocked shelves and organized displays in alignment with merchandising standards
- Offered personalized customer service to all customers to support satisfaction and loyalty
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed
- Cleaned, closed, and secured store at end of shift
- Organized and participated in special store events, such as seasonal sales or launch parties, to attract new customers and boost overall revenue
- Dressed and accessorized mannequins to highlight featured clothing and accessories
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
Retail Assistant
Mitre 10 – Kingaroy (work experience)
2019.06 - 2019.11
- Consistently met and exceeded sales targets by actively engaging with customers, answering questions and offering expert advice on products
- Managed customer returns efficiently, processing refunds or exchanges in a timely manner while maintaining detailed records for store reference
- Contributed to store profitability by conducting price checks, applying markdowns, and monitoring pricing accuracy
- Collaborated with fellow employees to ensure efficient operations during peak hours or high-traffic periods
- Boosted store efficiency by operating cash registers, handling transactions, and reconciling end-of-day reports
- Supported loss prevention efforts by conducting regular security checks, reporting suspicious activity, and adhering to strict access controls in sensitive areas
- Optimized product presentation on shelves through effective merchandising techniques that highlighted key features of items and promoted ease of access for customers.
Labourer
Freeman Cabinet Makers – Kingaroy (work experience)
2019.04 - 2019.06
- Attached parts and subassemblies together to form completed units, used glue, dowels, nails, screws, and clamps
- Read, interpreted and understood technical orders and blueprints to complete work
- Researched new methods of creating efficient systems for producing high-quality cabinets in a timely manner
- Developed advanced skills in the use of power tools and hand tools for cabinet making
- Cut timber to right size, and shaped, and trimmed parts of joints to deliver snug fit, using hand tools, such as planes, chisels, or wood files
- Installed hardware, such as hinges, handles, catches, and drawer pulls, using hand tools
- Collaborated effectively with other team members to ensure timely completion of projects
- Visited project locations to assist in delivery, installation, or repair of cabinetry
- Loaded and unload trucks containing supplies needed for cabinet projects such as wood.
Education
Certificate ll in work Skills & Vocational Pathways
Certificate 1 in Construction
Certificate II - Electrotechnology (career Start)
Tafe New South Wales
12.2024
No Degree - Responsible Service Of Alcohol
EOT
07.2024
Year 10 -
Kingaroy State High School
01.2019
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Housekeeping
- Reliability and punctuality
Licensesqualifications
- White Construction Card
- RSA - responsible service of alcohol
- NDIS
References
- Loretto - 0434109149
- Amy Whitby - 0406250601
- Larissa Thomas - 0421354095
Timeline
Commercial Cleaner
Complete Staff Solutions
2024.07 - Current
Labor Worker (temporary)
Access Industries
2024.06 - 2024.07
Factory Production Worker
Turosi - Eagle Farm
2024.01
Freight Handler
DHL - Eagle Farm
2023.12 - 2024.03
Postal Delivery Officer
Australia Post – Ferny Grove
2023.11 - 2023.12
Food and Beverage attendant
KFC Restaurant – Acacia Ridge/Kingaroy
2021.05 - 2023.12
Retail Assistant
Lowes
2019.12 - 2021.01
Retail Assistant
Mitre 10 – Kingaroy (work experience)
2019.06 - 2019.11
Labourer
Freeman Cabinet Makers – Kingaroy (work experience)
2019.04 - 2019.06
Certificate ll in work Skills & Vocational Pathways
Certificate 1 in Construction
Certificate II - Electrotechnology (career Start)
Tafe New South Wales
No Degree - Responsible Service Of Alcohol
EOT
Year 10 -
Kingaroy State High School
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