Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Processed payments accurately and efficiently with POS system.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Resolved customer complaints in a professional manner.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Primary School P.E Sports Coach
Active Tameside
Manchester United Kingdom
09.2023 - 11.2023
Coaching physical education in primary schools year 1 to year 6
Organized and supervised practice sessions, drills, and scrimmages.
Conducted post-game analysis to identify areas for improvement.
Developed team strategies to improve performance in competitions.
Instructed students in classroom settings on specific exercises, team sports concept and overall safety to avoid injuries.
Instructed classes in the fundamentals of physical education including proper warm-up techniques, safety protocols, rules, and regulations.
Developed and implemented creative physical education activities to engage students in a variety of sports, games, and fitness exercises.
Conducted assessments of student performance levels and provided feedback on areas for improvement.
Encouraged positive behavior through praise and constructive criticism when necessary.
Organized and supervised team building activities to foster collaboration among students.
Sports Coach
Inspire Sports Coaching - Manchester
04.2023 - 08.2023
Coached various sports to primary school children during lunchtime and extra-curricular activities.
Organized and facilitated sports tournaments, leagues, and special events.
Communicated regularly with teachers, staff members, parents and administrators regarding student behavior during lunchtime hours.
Maintained accurate records of student attendance at lunchtime activities.
Promoted healthy lifestyle choices among students by providing nutrition education resources.
Reported any incidents or disciplinary issues to the appropriate personnel.
Bartender
Box Headingley
05.2021 - 03.2023
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Processed payments accurately and efficiently with POS system.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Resolved customer complaints in a professional manner.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleaner
City Facilities Management Leeds
Leeds United Kingdom
04.2020 - 09.2020
Cleaning duties such as shop floor, Warehouse, canteen, and toilets.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Sanitized frequented areas and equipment using approved supplies.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Maintained safety protocols through safe handling of equipment and chemicals.
Customer Advisor
B&Q
Leeds United Kingdom
10.2019 - 04.2020
Customer Assistant on Flooring and Tiling section, handling stock, , picking orders, taking phone calls, working on the paint desk, and working on tills.
Loaded and unloaded trucks with appropriate materials using pallet jacks and hand trucks.
Manually lifted heavy items from shelves onto conveyor belts as needed.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Collaborated with other departments to meet customer demands promptly.
Kept work area clean at all times in accordance with safety standards.
Customer Advisor
B&Q - Cheetham Hill
06.2019 - 09.2019
Customer Assistant on Hardware, handling stock, helping customers, picking orders, taking phone calls, and working on tills.
Sports Coach
Inspire Sports Coaching - Manchester
05.2019 - 09.2019
Coaching various sports to primary school children during lunchtime session and extra-curricular activities.
Night club Bar Tender
Khaleesi Night Club - Greater Manchester
05.2019 - 06.2019
Serving customers at the bar, handling stock, and helping to clean up the bars at the end of the night
Bar Staff
Oliver's Karaoke Bar - Ashton-Under-Lyne
07.2018 - 01.2019
Serving customers, replenishing stock, performing cleaning duties and general maintenance
Sales Assistant
TJ Hughes - Oldham
07.2018 - 01.2019
Customer adviser, stock replenishment and warehouse assistant.
Sales Assistant
Pound world - Oldham
11.2017 - 07.2018
Evening re-planning, front of house assistant and a customer adviser
Sales Assistant
Iceland Foods Ltd - Oldham
08.2016 - 02.2018
Following verbal and written instructions to pick online orders Working efficiently ensures orders are completed in a specific time scale
Following set procedures to ensure goods are in specific time slots ready for dispatch
Education
Droylsden Academy
Skills
Honest and trustworthy
Excellent Communicator as I have proven various roles whilst volunteering at sports camps and placements at university
Friendly, respectful, and confident as I have 6 years of customer service Experience
Highly organized to meet deadlines, proved by my 4 years of academic studies at university
Ability to relate with people from diverse backgrounds and cultures whilst I worked in primary schools in high economic and low economic areas