Jordana Papadulis
Disability Support
Summary
A dedicated and compassionate professional with extensive experience in disability and aged care, complemented by a strong background in legal administration and customer service. Known for delivering client-centered care, building meaningful relationships, and adapting to evolving client needs. Committed to ongoing professional development and providing high-quality support to enhance the lives of individuals.
Overview
11
11
years of professional experience
12155
12155
years of post-secondary education
Work History
Disability Service Officer
Department of Human Services
09.2024 - Current
- Deliver high-quality support services to individuals with disabilities, ensuring their needs are met with dignity and respect
- Collaborate with multidisciplinary teams to develop and implement personalized care plans
- Maintain accurate documentation and ensure compliance with organizational policies and procedures
Carer
Drake Medox
04.2024 - Current
- Provide compassionate, client-centered care to individuals with diverse needs, fostering strong relationships with clients and their families
- Adapt care approaches to meet evolving client needs, demonstrating flexibility and problem-solving skills
- Engage in ongoing professional development to enhance service delivery and stay aligned with industry standards
Carer
I'm Able
07.2022 - 01.2024
- Community Inclusion: Supported clients to participate in community activities, social events, and recreational programs, fostering social connections and inclusion.
- Medication Management: Administered medications in accordance with care plans, ensuring accuracy and adherence to health and safety protocols.
- Skill Development Assistance: Empowered clients by supporting the development of independent living skills, such as budgeting, cooking, and time management.
- Crisis Intervention: Responded effectively to emergencies or critical situations, prioritizing client safety and well-being at all times.
- Advocacy & Rights Protection: Advocated for clients’ rights and choices, ensuring their voices were heard and respected in all aspects of care
Carer
Bloom Disability Support Network & I'm Able
07.2022 - 01.2024
- Offered companionship, social support, and emotional assistance tailored to individual client needs
- Assisted with transportation for appointments, shopping, and social activities, promoting client independence
- Supported clients with ADLs, including continence care, showering, personal hygiene, grooming, and meal assistance
- Maintained detailed documentation and progress notes to ensure continuity of care
- Provided mobility support to enhance clients' quality of life
Carer
Care2Care
12.2022 - 03.2023
- Coordinated social events and activities to encourage client engagement and social interaction
- Assisted with domestic tasks, including shopping, menu planning, cooking, cleaning, and toileting
- Built trusting relationships with clients, offering emotional support and companionship
Commercial Cleaner
Frontline Support
01.2022 - 01.2023
- Conducted sanitization of COVID-19 positive sites, including commercial retail, hospitals, schools, and DCP housing
- Performed general, deep, and exit cleans in compliance with OHS regulations
- Safely handled chemical and commercial cleaning equipment
Paralegal
Win/Win Super Claims
01.2020 - 12.2021
- Managed claims from initiation to closure, including successful seven-figure claims
- Acted as the primary point of contact for clients, providing regular updates and addressing concerns
- Utilized legal database software (Law Master) and prepared comprehensive legal reports for lawyers
Legal Administrator
Win/Win Super Claims
01.2018 - 12.2020
- Provided training and support to new legal administrators
- Conducted legal research, fact gathering, and prepared client claim summaries
- Managed administrative tasks, including liaising with clients, superannuation entities, and government services
- Processed payroll using Xero and provided personal assistant duties, such as scheduling meetings and travel arrangements
Archive Reviewer/Lead Generator
Win/Win Super Claims
01.2018 - 12.2018
- Reviewed archived cases to identify potential superannuation claims
- Conducted legal research and cross-referenced superannuation insurance regulations
Sales Assistant
Valley Girl
01.2015 - 12.2017
- Achieved sales targets and maintained KPIs in a fast-paced retail environment
- Managed stock, product styling, and customer service
- Operated electronic payment systems and provided personalized style advice
Food and Beverage Attendant
Cicheti
01.2015 - 12.2015
- Ensured responsible alcohol service and compliance with OHS regulations
- Managed front and back-end services, including reception duties and meal service
Sales Assistant
IGA Supermarket
01.2014 - 12.2014
- Operated X-Lotto Terminal and managed tobacco sales in compliance with legal guidelines
- Performed stock control duties and supply orders
Education
Certificate CPR And First Aid -
First Aid Pro
Salisbury, SA04-2024
Certificate Manual Handling -
First Aid Pro
Salisbury, SA04-2024
Certificate Assist Clients With Medication -
First Aid Pro
Salisbury, SA04-2024
Certificate in Acquired Brain Injury Training -
Drake Medox Employee Training Program
08-2024
Certificate in Autonomic Dysreflexia Training -
Drake Medox Employee Training Program
08-2024
Certificate in Airway Diseases Training -
Drake Medox Employee Training Program
09-2024
Certificate in Bowel Care Training - undefined
Drake Medox Employee Training Program
Certificate in Diabetes Training - undefined
Drake Medox Employee Training Program
Certificate III in Individual Support - Ageing
HITsa
01.2023 - 01.2024
Certificate III in Individual Support - Disability
HITsa
01.2022 - 01.2023
Bachelor of Law & Bachelor of Arts -
University of Adelaide
Adelaide, SA 01.2016 - 01.2020
South Australian Certificate of Education - undefined
Paralowie R-12
Skills
- Client-Centered Care
- Adaptability
- Problem-Solving
- Professional Development
- Documentation
- Reporting
- Mobility
- Personal Care
- Communication
- Relationship Building
Additionalinformation
Full Driver's License
References available upon request.
Timeline
Disability Service Officer
Department of Human Services
09.2024 - Current
Carer
Drake Medox
04.2024 - Current
Certificate III in Individual Support - Ageing
HITsa
01.2023 - 01.2024
Carer
Care2Care
12.2022 - 03.2023
Carer
I'm Able
07.2022 - 01.2024
Carer
Bloom Disability Support Network & I'm Able
07.2022 - 01.2024
Commercial Cleaner
Frontline Support
01.2022 - 01.2023
Certificate III in Individual Support - Disability
HITsa
01.2022 - 01.2023
Paralegal
Win/Win Super Claims
01.2020 - 12.2021
Legal Administrator
Win/Win Super Claims
01.2018 - 12.2020
Archive Reviewer/Lead Generator
Win/Win Super Claims
01.2018 - 12.2018
Bachelor of Law & Bachelor of Arts -
University of Adelaide
01.2016 - 01.2020
Sales Assistant
Valley Girl
01.2015 - 12.2017
Food and Beverage Attendant
Cicheti
01.2015 - 12.2015
Sales Assistant
IGA Supermarket
01.2014 - 12.2014
Certificate in Bowel Care Training - undefined
Drake Medox Employee Training Program
Certificate in Diabetes Training - undefined
Drake Medox Employee Training Program
South Australian Certificate of Education - undefined
Paralowie R-12
Certificate CPR And First Aid -
First Aid Pro
Certificate Manual Handling -
First Aid Pro
Certificate Assist Clients With Medication -
First Aid Pro
Certificate in Acquired Brain Injury Training -
Drake Medox Employee Training Program
Certificate in Autonomic Dysreflexia Training -
Drake Medox Employee Training Program
Certificate in Airway Diseases Training -
Drake Medox Employee Training Program
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