Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Accomplishments
Timeline
Generic

Jordana Thurtell

Orange,Australia

Summary

My name is Jordana Thurtell but I go exclusively by Jordi. I am a dynamic and dedicated professional with a positive attitude and strong teamwork skills, experienced in community service through roles at Headspace Orange and Orange City Council. Proven ability to organize engaging events and maintain operational efficiency, leveraging problem-solving and customer service expertise to enhance community engagement and support organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Volunteer

Headspace Orange
07.2023 - Current
  • Collaborated with other volunteers to create a positive work environment.
  • Attended fortnightly meetings to discuss progress, groups and future plans and initiatives.
  • Assisted in organising and facilitating a range of youth groups.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Helped with prep, set up, and breakdown of community and public events.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Volunteer

Orange City Council
06.2022 - Current
  • Facilitated the organisation of LGBTQIA+ events and groups.
  • Helped with prep, set up, and breakdown of community and public events.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Attended and contributed to meetings.
  • Represented organization positively and professionally while providing community with much-needed services.

Shop Assistant

The Cheesecake Shop
05.2022 - Current
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Greeted customers and provided assistance with product selection.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Server

Sisters Rock Restaurant
10.2021 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Kitchen Hand

Orange Pie Company
12.2020 - 01.2022
  • Cleaned dishes, pots, pans and utensils.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Organized storage areas for efficient access to items when needed.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.

Education

High School Diploma -

Orange High School
Orange, NSW
09-2023

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organised and efficient
  • Problem-solving
  • Knowledge of POS systems
  • Creative Thinking
  • Store maintenance
  • Community service
  • Flexible schedule
  • Customer service
  • Public speaking
  • Community engagement

Certification

  • Certificate 2 in Hospitality, TAFE



Languages

English
Native or Bilingual
Italian
Elementary
Auslan
Elementary

Interests

  • Baking and Cooking
  • Creative Arts
  • Reading and Writing
  • Volunteer and Community Work
  • Martial Arts
  • Youth, LGBTQIA+ and Disability Advocacy

Accomplishments

  • Member of Orange High School's SRC in 2020
  • Chairperson of a LGBTQIA+ community group

Timeline

Volunteer

Headspace Orange
07.2023 - Current

Volunteer

Orange City Council
06.2022 - Current

Shop Assistant

The Cheesecake Shop
05.2022 - Current

Server

Sisters Rock Restaurant
10.2021 - 02.2022

Kitchen Hand

Orange Pie Company
12.2020 - 01.2022

High School Diploma -

Orange High School

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