
Results-driven Floor Manager with expertise in staff management, cash handling, and customer service. Proven ability to streamline operations and maintain high standards, ensuring efficient service and customer satisfaction. Dynamic professional with extensive experience in managing operational workflows in hospitality and automotive sectors. Skilled in team building, quality assurance, and problem-solving, contributing to enhanced productivity and employee development. Seeking to leverage expertise to drive operational success.
Managed daily operations of a shisha lounge and dessert bar, including staff rosters, stock control, ordering, cash handling, and sales reporting. Ensured high standards of customer service, maintained a clean and organized venue, and supported smooth, efficient service
Skilled in diagnosing, repairing, and maintaining vehicles, including engines, brakes, and electrical systems. Experienced with diagnostic tools, routine maintenance, and ensuring vehicle safety and reliability.
Responsible for picking and packing vegetables, stacking cartons onto pallets, and securely wrapping pallets for storage and dispatch, while maintaining efficiency and workplace safety.
Streamlined workflow by prioritizing tasks and addressing daily operational challenges effectively.
Developed team skills through coaching, focusing on overcoming weaknesses for better outcomes.
Implemented training sessions on standard work procedures and specific role competencies.
Cultivated a positive environment by encouraging friendly behaviors among team members.
Ensured open lines of communication to enhance productivity and facilitate ongoing development.