Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Kalepo Tuivaiti

Sydney,NSW

Summary

Results-driven Floor Manager with expertise in staff management, cash handling, and customer service. Proven ability to streamline operations and maintain high standards, ensuring efficient service and customer satisfaction. Dynamic professional with extensive experience in managing operational workflows in hospitality and automotive sectors. Skilled in team building, quality assurance, and problem-solving, contributing to enhanced productivity and employee development. Seeking to leverage expertise to drive operational success.

Overview

8
8
years of professional experience

Work History

Floor Manager

The Mancave Lounge
smithfield
08.2024 - Current

Managed daily operations of a shisha lounge and dessert bar, including staff rosters, stock control, ordering, cash handling, and sales reporting. Ensured high standards of customer service, maintained a clean and organized venue, and supported smooth, efficient service

Auto Mechanic

Cougar Automotive
smithfield
04.2020 - 11.2024

Skilled in diagnosing, repairing, and maintaining vehicles, including engines, brakes, and electrical systems. Experienced with diagnostic tools, routine maintenance, and ensuring vehicle safety and reliability.

Pick Packing

B&E Foods
Blacktown
01.2023 - 04.2024

Responsible for picking and packing vegetables, stacking cartons onto pallets, and securely wrapping pallets for storage and dispatch, while maintaining efficiency and workplace safety.

Team Leader

FutureSleep
wetherill Park, NSW
09.2017 - 04.2020

Streamlined workflow by prioritizing tasks and addressing daily operational challenges effectively.
Developed team skills through coaching, focusing on overcoming weaknesses for better outcomes.
Implemented training sessions on standard work procedures and specific role competencies.
Cultivated a positive environment by encouraging friendly behaviors among team members.
Ensured open lines of communication to enhance productivity and facilitate ongoing development.

Education

Cert III Automotive -

TAFE NSW
NSW
10-2024

YR11 -

St Johns Park High School
Greenfield Nsw

Skills

  • Staff management
  • Cash handling
  • Inventory control
  • Sales reporting
  • Customer service
  • Team building
  • Problem solving
  • Quality assurance
  • POS systems
  • Complaint resolution
  • Employee schedule management
  • Team training and development
  • Inventory management

Timeline

Floor Manager

The Mancave Lounge
08.2024 - Current

Pick Packing

B&E Foods
01.2023 - 04.2024

Auto Mechanic

Cougar Automotive
04.2020 - 11.2024

Team Leader

FutureSleep
09.2017 - 04.2020

Cert III Automotive -

TAFE NSW

YR11 -

St Johns Park High School
Jordan Kalepo Tuivaiti