Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
BusinessAnalyst
Jordan Taylor

Jordan Taylor

Sydney,NSW

Summary

My objective is to continually better myself in every aspect of my life, in turn bettering the lives of the people I care most about. I intend to grow as an employee, gaining additional skills that I can apply to every day life. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

10
10
years of professional experience

Work History

Team Leader

ACFS E-solutions
02.2024 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Evaluated team member performance against KPI's and ensured they were being met.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Optimized resource allocation to maximize overall team output while minimizing costs.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Observed packing operations to verify conformance to specifications.

Truckloader/Clerk

ACFS E-solutions Eastern Creek 1
09.2022 - 01.2024
  • Loaded and strapped shipments into place on trucks.
  • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Maintained clean and functional warehouse space throughout 8.5 hour shifts.
  • Reviewed shipping orders for accurate fulfillment.
  • Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
  • Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
  • Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
  • Used counter balance forklift to lift pallets and heavy items into trucks.
  • Increased delivery accuracy by double-checking shipment contents against packing lists prior to loading trucks.
  • Collaborated with warehouse staff to optimize space utilization, resulting in improved storage capacity.
  • Implemented a more efficient system for organizing paperwork related to deliveries, expediting the loading process.
  • Improved loading efficiency by coordinating with team members and adjusting work schedules accordingly.
  • Coordinated with despatchers and customers to address any discrepancies or special requests related to shipments, ensuring customer satisfaction.
  • Trained new hires on proper loading procedures, enhancing overall team performance and reducing errors.
  • Took inventory of existing and out-of-stock warehouse items.
  • Enhanced communication between truck drivers and loaders, resulting in smoother coordination and faster turnaround times.
  • Contributed to a reduction in workplace injuries by diligently following safety guidelines and reporting potential hazards promptly.
  • Maximized fuel efficiency of trucks by optimizing load distribution based on weight limits and axle specifications.
  • Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
  • Picked, received and loaded orders using high-reach forklift or pallet jack and inspected and maintained warehouse machines.
  • Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
  • Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
  • Operated computer programs to load finished products and hand-wrote tickets during computer network downtime.
  • Worked with team members to move and load cargo properly and safely.
  • Used computers to enter data, track shipments and maintain records of products.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Input data into spreadsheets and databases.
  • Assisted with onboarding of new employees.

Storeperson Operator/RMA Outbound 2IC

DBSchenker Eastern Creek
09.2020 - 05.2022
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Processed returns and exchanges and documented inventory transactions for accurate recordkeeping.
  • Filling out documentation such as but not limited to Bill of landings, Manual con-notes.
  • Investigate and fix stock issues within the RMA department.
  • Accurately putting stock away into the correct locations and accurately picking stock for shipment.

Machine Operator/Supervisor in Training

VIP Packaging Villawood
01.2016 - 08.2020
  • Increased overall equipment effectiveness through regular assessments and adjustments of machinery settings.
  • Played an active role in continuous improvement initiatives within the company, contributing valuable insights based on expertise in machine operation supervision.
  • Streamlined communication between shifts, ensuring smooth handovers and avoiding unnecessary delays in production activities.
  • Coordinated preventative maintenance efforts, extending the life of machinery components significantly.
  • Implemented lean manufacturing principles, leading to significant reductions in waste and downtime.
  • Reduced downtime with proactive maintenance scheduling and equipment monitoring.
  • Collaborated with other departments to identify areas of improvement and implement solutions for increased productivity.
  • Promoted a safe working environment by enforcing strict adherence to safety policies and procedures.
  • Achieved consistent quality standards, ensuring all products met or exceeded company specifications.
  • Mentored new hires on proper machine operation techniques, reducing errors and improving overall productivity.
  • Conducted regular safety audits of the workspace, identifying potential hazards promptly and taking corrective action when necessary.
  • Optimized production schedules to maximize output while minimizing resource usage.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Complied with company and WHS safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained equipment performance by lubricating and cleaning components.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Kept detailed production records and identified hold-ups.
  • Supervised ongoing daily production phases.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Troubleshot equipment to reduce service calls and downtime.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.

Process Worker

Viscount Plastics
01.2015 - 01.2016
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Maintained compliance with health, safety, and environment practices.
  • Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
  • Packaging products onto pallet for storage or shipping.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
  • Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.

Process Worker

Labour Power
01.2015 - 09.2022
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Maintained compliance with health, safety, and environment practices.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
  • Operated mobile equipment such as forklifts and pallet jacks.
  • Prepared, boxed, and staged outgoing shipments.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
  • Completed thorough inspections of finished products while adhering to strict quality guidelines, guaranteeing customer satisfaction.
  • Assisted in quality control efforts, ensuring all products met strict company standards before shipment.
  • Contributed to reducing waste by carefully following instructions and efficiently utilizing raw materials.
  • Provided support to new team members, helping them quickly acclimate to the work environment and learn essential tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.

Head of Desserts

The Spot Chocolate bar
01.2014 - 01.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Reduced food waste by implementing proper storage techniques and inventory management.
  • Gain my certificate III in hospitality
  • Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
  • Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
  • Promoted excellence in food quality and presentation for kitchen staff.
  • Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
  • Implemented creative plating techniques that elevated dish presentations while maintaining consistency across all servings of each menu item.
  • Coordinated with front-of-house staff to ensure clear communication of special orders or dietary restrictions from customers during service hours.
  • Trained new hires on kitchen procedures and best practices, fostering a positive team environment.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Monitored food quality and presentation to maintain high standards.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Education

Certificate III - Hospitality

In Work Training
The Spot Chocolate Bar
10.2014

Graduated Year 12 -

Thomas Hassall Anglican College
Middleton Grange, NSW
11.2013

Skills

  • High mechanical aptitude
  • Great team builder and manager
  • Excellent team member and good at following orders
  • Very quick learner and high level of learning retention rate
  • Teamwork and Collaboration
  • Office suite - Excel, Word, Outlook
  • Attention to Detail
  • Average type speed of 80wpm with a peak of 115wpm
  • SOP Adherence
  • Team motivation
  • Coaching and Mentoring
  • Analytical Thinking

Additional Information

1 year in hospitality sector, 5+ years' experience in the plastics industry, Hands on supervisor experience, Over 4 years warehousing experience, 2 years hands on warehouse administrator, 4 years counter-balance and high-reach forklift experience, 2 years all round office experience.

Timeline

Team Leader

ACFS E-solutions
02.2024 - Current

Truckloader/Clerk

ACFS E-solutions Eastern Creek 1
09.2022 - 01.2024

Storeperson Operator/RMA Outbound 2IC

DBSchenker Eastern Creek
09.2020 - 05.2022

Machine Operator/Supervisor in Training

VIP Packaging Villawood
01.2016 - 08.2020

Process Worker

Viscount Plastics
01.2015 - 01.2016

Process Worker

Labour Power
01.2015 - 09.2022

Head of Desserts

The Spot Chocolate bar
01.2014 - 01.2015

Certificate III - Hospitality

In Work Training

Graduated Year 12 -

Thomas Hassall Anglican College

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Jordan Taylor