To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Zoom Recruitment
11.2022 - Current
Tidied work area to create and maintain safe working environment on floor
Picking and packing orders in a fast paced environment to meet KPIs
Estia Health Werribee
8/10 Russell St
01.2019 - 11.2019
Observed and monitored client behavior and responses to treatment.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Encouraged patients to discuss experiences in group and individual settings.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Kmart Tarneit
540 Derrimut Rd
01.2021 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
James An College
3-5 Duncans Road
02.2020 - 12.2022
Interacted with customers by phone, email, or in-person to provide information.
Sorted and organized files, spreadsheets, and reports.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Built and established positive relationships with patrons, team members and supervisors.
Delivered information and details of interest about facility to visitors.
Essential Beauty Melbourne Central and Emporium Melbourne Central
LG52A/211 La Trobe St
11.2018 - 01.2020
In this role I have been able to develop multiple skills when working in a salon environment with all different types of beauty
In this area of work I have developed new techniques and have also been taught piercing, health and hygiene, sterilization and improved my customer service skills as well as problem solving in the working environment.
Maintained counter and display areas for cleanliness and organization.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
Met sales goals, supporting organizational health through consistent and reliable service.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Checked product levels and replenished stock whenever merchandise ran low.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Handled cash, check and credit cards, processing transactions onsite for products and services.
Beautiful Cooking
shop 6/ 210 Ballan Rd
01.2016 - 01.2018
In this role I have been able to develop multiple skills when working in a salon environment with all different types of beauty
In this area of work I have developed new techniques and have also been taught piercing, health and hygiene, sterilization and improved my customer service skills as well as problem solving in the working environment.
Team member
Hooked on Bait and Tackle
01.2015 - 01.2016
In this role I have been able to develop essential communication skills to be able to deal with different scenarios which may arise in the business of retail
I have been able to develop a sense of understanding that every customer has a different idea about how they wish to be treated when they enter a store and their expectations of experience
I have learnt the importance of working as a team to be able to get the daily jobs done by the time required as well has the importance of speaking up to other staff members when I need help to complete set tasks so the next shift is able to stay on track.
Education
Werribee Secondary College
Diploma in Early Childhood Care and Education -
Melbourne City Institute of Education
RSA
01.2022
Early Childhood - Protecting Children certificate
10.2020
Cert III In Individual Support -
Efocus
01.2019
Manual handling
01.2019
Introduction RSA
01.2019
Cert III in Beauty Services -
TMG College
Carlton North, VIC
01.2018
Piercing apprenticeship - David Nolte pharmacy
Carlton North, VIC
01.2018
Skills
Organization skills
Phone answering skills
Communication skills
Eftpos use
Cash handling
Stock take counting
Organizing shelf stock
General store tidy up
Open balance of a till and closing balance of a till
Managing tasks in a timely manner
Problem solving
Food preparation
Presentation
Availability Days
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Personal Information
Date of Birth: 09/11/01
References
Michael Felsovary, 0418 318 439, (03) 9748 3811, Store Owner, Hooked on Bait and Tackle
Jammaiah Barnes, 0423 806 752, Personal Reference
Timeline
Zoom Recruitment
11.2022 - Current
Kmart Tarneit
540 Derrimut Rd
01.2021 - Current
James An College
3-5 Duncans Road
02.2020 - 12.2022
Estia Health Werribee
8/10 Russell St
01.2019 - 11.2019
Essential Beauty Melbourne Central and Emporium Melbourne Central