JORDIE CAULFIELD
Tumby Bay,SA
Summary
Dedicated Nurse Unit Manager and Clinical Nurse with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Motivated Nurse Unit Manager and Clinical Nurse skilled at meeting customer needs with expert Nursing/Allied Health and Community support. Stays on top of demands in demanding environments by effectively using slow periods. Maintain organized, clean, and safe work areas with diligent attention to vital details. Expert in Neuroscience Nursing with a Graduate Certificate in Neuroscience Nursing and a Bachelor of Nursing Degree, qualified in Sydney, NSW. I have vast experiences in different specialty areas of nursing and feel I am ready to tackle challenging demands as Associate Nurse Unit Manager of Multi-Campus Site of Tumby Bay and Cummins MPS nursing team. Motivational and attentive leader knowledgeable about modern nursing demands and business requirements. Savvy to patient expectations and potential operational pitfalls. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nurse Unit Manager
Yorke and Northern Local Health Network
Jamestown, South Australia
11.2023 - Current
- Conducted interviews with prospective employees; supervised hiring process for new staff members.
- Managed employee relations activities such as performance appraisals and corrective action plans when needed.
- Facilitated communication between staff members through meetings or one-on-one interactions.
- Participated in interdisciplinary teams to assess patient outcomes and develop treatment plans.
- Ensured that all documentation was completed accurately in a timely manner according to facility policy.
- Educated nursing staff on changes in protocols or practices based on current evidence-based research.
- Investigated any incidents reported within the unit promptly according to established guidelines.
- Provided support to nurses during stressful situations or emergencies on the floor.
- Resolved conflicts among team members or between departments in a diplomatic manner.
- Prepared reports summarizing data from patient charts regarding diagnosis, treatments administered.
- Assessed and evaluated patient care needs, developed plans of care, and implemented nursing interventions.
- Monitored staff performance to ensure adherence to policies and procedures.
- Coordinated the daily operations of the unit, including staffing, scheduling, budgeting and resource management.
- Provided leadership by setting standards for professional practice and role modeling behaviors.
- Maintained compliance with regulatory standards related to patient safety and clinical practice guidelines.
- Collaborated with physicians, other healthcare professionals, patients, families and community resources to meet individualized patient needs.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Nurse Unit Manager
Eyre and Far North Local Health Network
Tumby Bay, SA
04.2023 - 10.2023
- Conducted interviews with prospective employees; supervised hiring process for new staff members.
- Managed employee relations activities such as performance appraisals and corrective action plans when needed.
- Facilitated communication between staff members through meetings or one-on-one interactions.
- Oversaw ordering of supplies and equipment necessary for successful unit operation.
- Participated in interdisciplinary teams to assess patient outcomes and develop treatment plans.
- Ensured that all documentation was completed accurately in a timely manner according to facility policy.
- Educated nursing staff on changes in protocols or practices based on current evidence-based research.
- Investigated any incidents reported within the unit promptly according to established guidelines.
- Resolved conflicts among team members or between departments in a diplomatic manner.
- Prepared reports summarizing data from patient charts regarding diagnosis, treatments administered.
- Attended conferences or workshops related to nursing management topics for continuing education purposes.
- Assessed and evaluated patient care needs, developed plans of care, and implemented nursing interventions.
- Monitored staff performance to ensure adherence to policies and procedures.
- Coordinated the daily operations of the unit, including staffing, scheduling, budgeting and resource management.
- Provided leadership by setting standards for professional practice and role modeling behaviors.
- Directed development and implementation of quality improvement initiatives.
- Collaborated with physicians, other healthcare professionals, patients, families and community resources to meet individualized patient needs.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
Associate Nurse Unit Manager
Eyre and Far North Local Health network
Tumby Bay, SA
12.2022 - 04.2023
- Provided direct supervision to nursing staff including hiring, disciplinary action, staff assignments, and performance evaluations.
- Developed strategies to improve patient outcomes through quality improvement initiatives.
- Ensured compliance with all applicable laws, regulations, and accreditation standards.
- Facilitated interdisciplinary collaboration among departments within the hospital setting.
- Maintained current knowledge of evidence-based practice guidelines related to nursing care delivery.
- Reviewed medical charts for accuracy ensuring proper documentation is present according to policy.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
- Assisted in the development and implementation of policies, procedures, and standards for nursing care.
- Monitored staffing levels to meet patient needs while maintaining fiscal responsibility.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Associate Nurse Unit Manager
Eyre and Far North Local Health network
Tumby Bay And Cummins, SA
06.2021 - 12.2022
- Collaborated with physicians, other healthcare providers, and administrative personnel to ensure optimal patient care delivery.
- Conducted regular rounds on units to assess operational efficiency and provide feedback to staff members as needed.
- Facilitated interdisciplinary collaboration among departments within the hospital setting.
- Maintained current knowledge of evidence-based practice guidelines related to nursing care delivery.
- Served as a mentor for new employees providing guidance on departmental practices and procedures.
- Reviewed medical charts for accuracy ensuring proper documentation is present according to policy.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Provided direct supervision to nursing staff including hiring, disciplinary action, staff assignments, and performance evaluations.
Nurse Unit Manager Cummins Hospital
Eyre and Far North
Tumby Bay And Cummins, South Australia
10.2020 - 05.2021
- Utilizes Clinical knowledge and experience to provide the pivotal coordination of patient care delivery in a patient centered care area within the Health Unit and Community Service The focus of my current role line management, coordination, and leadership of nursing/Allied Health team activities to achieve continuity and quality of patient care and outcomes
- Accept accountability for the outcomes of nursing practices and multidisciplinary outcomes in the hospital and health care environment
- Addressing inconsistencies between practice and policy
- Key stakeholder in performing audits such as iQRS; ACQA Aged Care Audits and WH&S Audits
- Preparation and continuous improvement for Accreditation; striving for improvement according to the 8 National and Quality Healthcare Standards
- Developed team performance and a positive work culture in the interest of patient outcomes
- Coordinated smooth admissions, discharges, and transfers by overseeing paperwork and delegating assignments
- Maintains a close collaborative working relationship with all levels 3 and level 4 Nurses and EO/DON
- Provides direct line report maintains a close working relationship with the Associate Nurse Unit Manager and Clinical Nurse
- Collaborative working relationships with the multidisciplinary team and people and culture consultants
- Key external relationships to maintain with non-government organisations and or other government organisations
- Nominated and nursing representative on LeHac Committee for Cummins and Tumby Bay Hospital
- Developing my management skills and knowledge by successfully enrolling in Women's and Leadership Program Australia Commencing in April 2021, Maintain professional relationships with community leaders and members.
- Conducted interviews with prospective employees; supervised hiring process for new staff members.
- Managed employee relations activities such as performance appraisals and corrective action plans when needed.
- Facilitated communication between staff members through meetings or one-on-one interactions.
- Oversaw ordering of supplies and equipment necessary for successful unit operation.
- Participated in interdisciplinary teams to assess patient outcomes and develop treatment plans.
- Ensured that all documentation was completed accurately in a timely manner according to facility policy.
- Educated nursing staff on changes in protocols or practices based on current evidence-based research.
- Investigated any incidents reported within the unit promptly according to established guidelines.
- Provided support to nurses during stressful situations or emergencies on the floor.
- Prepared reports summarizing data from patient charts regarding diagnosis, treatments administered.
- Assessed and evaluated patient care needs, developed plans of care, and implemented nursing interventions.
- Coordinated the daily operations of the unit, including staffing, scheduling, budgeting and resource management.
- Provided leadership by setting standards for professional practice and role modeling behaviors.
- Collaborated with physicians, other healthcare professionals, patients, families and community resources to meet individualized patient needs.
Nurse Manager - Uringa Hostel
EFNLHN - Tumby Bay Hospital and Uringa Hostel MPS
Tumby Bay, SA
09.2017 - 10.2020
- Coordinated smooth admissions, discharges, and transfers by handling paperwork and delegating assignments
- Accomplished nursing targets by developing ambitious personnel goals and strategic individual improvement pathways
- Sustained efficient nursing operations with regular meetings and continuous monitoring
- Trained, directed, and monitored nursing and support staff and evaluated performance
- Managed staff concerns identified through personal meetings and routine rounds, developing targeted action plans to correct problems
- Increased efficiency of care through in-depth evaluations of current nursing practices and care delivery approaches
- Directed and conducted recruitment, hiring, and training of personnel
- Improved care delivery by monitoring performance and optimizing strategies
- Maintained knowledgeable and skilled staff, recruiting top candidates, and overseeing continuous training initiatives
- Coordinated effective interdepartmental collaboration through open communication between medical staff
- Protected patient data with secure records management system.
Practice Nurse
Bayview Medical Practice
Tumby Bay, SA
11.2013 - 10.2020
- Protected patients through careful monitoring and consistent use of aseptic techniques
- As a Practice Nurse at Bayview Medical Practice, I am responsible Bloods Collections; Diabetes screening and Management of Diabetes; Creating and Managing GPMP Chronic Health Care Plans; Aged Care Assessments; Early Childhood Assessments and Immunisation according to the National Immunisation Programme
- Helped patients feel comfortable and at ease with treatments and care using culturally appropriate strategies
- Developed and implemented treatment plans for patients with various acute and chronic concerns
- Adapted care plans based on changing patient conditions and laboratory test results
- Improved recovery by educating patients and caregiver on proper at-home care and treatment regimens
- Educated patients on preventive care and lifestyle choices to reduce symptoms of conditions such as diabetes and asthma
- Assisted with monitoring and diagnostic procedures by collecting patient data and biological sample
- Improved patient care and outcomes through close collaboration with healthcare team.
Clinical Practice Coordinator-Acute Stroke Coordinator
NALHN- Lyell McEwin Hospital
Adelaide, SA
08.2010 - 05.2013
- Coordinated effective interdepartmental collaboration through open communication between medical staff
- Achieved program goals by effectively motivating and supervising medical, technical, and clerical staff
- Protected patient data with secure records management system
- Met coverage demands by establishing work schedules and assigning specific jobs
- Of Specialising in Acute Stroke Management, I have had the opportunity to work in two very resolute specialised Stroke Units with an exceptional understanding of Acute Stroke Management and the impact of stroke has on an individual and their families
- As a Health Care Provider, I recognize the emphasis required to educate the community to identify the signs and symptoms of Stroke
- Maintained knowledgeable and skilled staff, recruiting top candidates, and overseeing continuous training initiatives
- Collaborated effectively with diverse team to accomplish daily objectives and meet long-term goals.
Associate Clinical Services Coordinator
Royal Adelaide Hospital
Adelaide, SA
05.2006 - 08.2010
- Developed and implemented treatment plans for patients with various acute and chronic concerns
- Helped patients feel comfortable and at ease with treatments and care using culturally appropriate strategies
- Helped treat patient conditions and alleviate symptoms by administering oral, IV, and intramuscular medications
- Protected patients through careful monitoring and consistent use of aseptic techniques
- Supported patients' feeding needs through assistive feeding and effective management of gastric tubes
- Managed direct care of Stroke and Neurosurgical patients, including conducting assessments, tracking progress, and documenting care activities
- Minimized risk of medical errors with timely and accurate chart updates in SLS (safety learning system) reporting system
- Trained and mentor student nurses, interns, and new graduates in proper procedures and care standards
- Stabilized patients experiencing emergency complications and decompensation by administering advanced life support.
Education
Graduate Certificate in Neuroscience Nursing -
University Technology of Sydney - UTS
03.2005
Bachelor of Nursing -
University of Technology Sydney - UTS
04.2002
Skills
- Clinical supervision -Provide Leadership, direct and indirect clinical supervision
- Care delivery - Patient Centre care and is a Basic Life Support Facilitator and monitoring care
- Staff scheduling- rostering over the 24hour period, leave planning, covering planned and unplanned
- Personnel recruitment- participate in the interview process and reviewing of appropriate candidates
- Quality assurance - Accreditation, audits iQRS, WH&S audits
- Strong Clinical Judgement and Decision making
- Coordinating Activities, Practice Standards - Accreditation Preparation
- Staff Development
- Interdisciplinary Collaboration
- Clinical Leadership
- Quality Improvement
- Staff Leadership
- Healthcare regulations
- Staff Supervision
- Discharge Planning
- Strong Clinical Judgment
- Task Delegation
- Department management
- Compliance Oversight
- Case Review
- Patient Care
- Hiring and Terminations
- Critical Thinking
- Clinical Supervision
- Patient education and advocacy
- Crisis Intervention
- Multitasking and Organization
- Ward Management
- Workload Management
- Nursing team oversight
- Conflict Management
- Performance Improvement
- Cardiopulmonary Resuscitation CPR
Affiliations
- Stroke Society of Australasia Inc.
- ANMF
- Australian College of Nurses (ACN)
- Active Ageing Australia
- Golden Carers Association
Additional Information
September 2019 Basic Life Support Facilitator Course, May 2019 MAPA Training - The Management of Actual Potential Aggression Foundation Programme, SA Health Acute Stroke Management and Pathway Committee 2012 Smart Stroke Conference, September 2010 Certificate IV in Training and Assessment TAA40104 Oct 2010 Manual Handling Workplace Assessor Course, 2009 Clinical Leadership Programme in Australia 2008 Certificate IV in Frontline Management 2007 Risk Management Workshop
References
- Ms Sara Kempster, Executive Director of Nursing of Jamestown Hospital, Sara.Kempster@sa.gov.au, 0448252287
- Mrs Joan Luckcraft, Executive Director of Nursing of Orroroo Hospital, Joan.Luckcraft@sa.gov.au, 0429 802 879
- Dr Chris Roeger, GP – Bayview Medical Practice – Tumby Bay, doctors@tumbybaymedical.com.au, 86882200, 0408 801 618
- Mrs Robyn Jackson, Nurse Unit Manager Aged Care Jamestown, Robyn.Jackson@sa.gov.au, 86 641406 or 0439 380 592
Certification
- Bachelor of Nursing
- Graduate Certificate in Neursoscience Nursing
- Registered with APHRA
- Current with Mandatory and Recommended Training
Accomplishments
- Minister's Awards 2012 for Implementing Statewide Stroke Service 2012
- Nominated as a Finalist for the Minister's Community Awards for our Dementia Friendly Garden in 2019
Timeline
Nurse Unit Manager
Yorke and Northern Local Health Network
11.2023 - Current
Nurse Unit Manager
Eyre and Far North Local Health Network
04.2023 - 10.2023
Associate Nurse Unit Manager
Eyre and Far North Local Health network
12.2022 - 04.2023
Associate Nurse Unit Manager
Eyre and Far North Local Health network
06.2021 - 12.2022
Nurse Unit Manager Cummins Hospital
Eyre and Far North
10.2020 - 05.2021
Nurse Manager - Uringa Hostel
EFNLHN - Tumby Bay Hospital and Uringa Hostel MPS
09.2017 - 10.2020
Practice Nurse
Bayview Medical Practice
11.2013 - 10.2020
Clinical Practice Coordinator-Acute Stroke Coordinator
NALHN- Lyell McEwin Hospital
08.2010 - 05.2013
Associate Clinical Services Coordinator
Royal Adelaide Hospital
05.2006 - 08.2010
Graduate Certificate in Neuroscience Nursing -
University Technology of Sydney - UTS
Bachelor of Nursing -
University of Technology Sydney - UTS
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