JORDYN LEA
Australian Gifts & Novelties
Gladstone,QLD
1
Certification
2027
years of professional experience
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Work History
Business Manager
2 Years 9 Months- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Monitored cash handling procedures and reconciled registers to support financial accuracy.
- Assisted with staff scheduling, task delegation, and shift coverage for consistent store performance.
- Coordinated inventory tracking, restocking, and product displays to maintain organized merchandise presentation.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team's goals.
Sales Assistant
- Delivered customer service and supported sales initiatives
- Managed POS transactions and maintained stock levels
- Executed store presentation and optimized merchandising displays
Retail Assistant
- Assisted customers with transactions, ensuring accurate processing and satisfaction.
- Managed stock levels and organized store layout to enhance shopping experience.
- Assisted customers with fabric, craft, and sewing product selection across store departments.
- Processed sales transactions accurately using point-of-sale systems and handled cash reconciliation.
- Restocked merchandise, maintained tidy displays, and ensured shelves remained fully organized.
Cashier & All-Rounder
- Provided exceptional customer service to effectively address high volumes of inquiries
- Cash handling and POS operations
- Executed stock replenishment to ensure optimal inventory levels on sales floor
Education
Certificate II - Health Services Assistance
Certificate III - Individual Support (Theory)
Skills
Financial management
Business development
Market analysis
Risk assessment and management
Documentation and reporting
Staff mentorship
Staff training
Talent development
Client relations
Customer relations
Customer retention
Certification
First Aid & CPR, Food Handling & COVID-19 Safety, RSA & RSG
Personal Information
Driving License: P2 Licence Holder
Timeline
Sales Assistant
Saltt Clothing
01.2025 - 01.2025Read More
Business Manager
Australian Gifts & Novelties
01.2024 - CurrentRead More
Cashier & All-Rounder
Drakes Supermarkets
01.2022 - 01.2022Read More
Retail Assistant
Lincraft
2023 - 2023Read More
Blue Stone Medical & Professions
Certificate II from Health Services Assistance
Read More
Blue Stone Medical & Professions
Certificate III from Individual Support (Theory)
Read More