JORDYN NICHOLAS
Wallan
Summary
Professional with solid experience and well-prepared for academic endeavours. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
9
9
years of professional experience
Work History
Barista
That's Alotta Donuts
10.2023 - 02.2025
- Prepared and served high-quality beverages following standardised recipes.
- Adhered to strict food hygiene regulations, minimising risk of contamination or illness among customers.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained cleanliness and organisation of food and drink workstations to ensure efficient operations.
Beauty Therapist
Viive Skin and Body
11.2022 - 07.2023
- Provided personalized skincare consultations to enhance client satisfaction and treatment effectiveness.
- Performed a variety of beauty treatments, including facials, massages, and waxing, ensuring high-quality service delivery.
- Assisted in teaching junior therapists on best practices for various beauty treatments and customer service.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
Beauty Therapist
Talking Beauty
07.2022 - 10.2022
- Developed strong client relationships through effective communication and follow-up on treatment outcomes.
- Implemented new techniques to improve efficiency in treatment application and client management processes.
- Managed inventory levels of products used in treatments, ensuring availability while minimizing waste.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitised to minimize disease transfer and health risk of shared environment.
Barista
Calvino Coffee
04.2020 - 04.2021
- Prepared and served high-quality beverages, ensuring customer satisfaction and repeat business.
- Managed daily inventory and supplies, optimizing stock levels for seamless operations.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Maintained cleanliness and organisation of workstations, adhering to health and safety regulations.
- Developed strong relationships with regular customers, fostering a welcoming community atmosphere.
Barista
Indulge Cafe
01.2018 - 03.2020
- Prepared and served high-quality coffee beverages using espresso machines and brewing equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Crew member
Mcdonalds
07.2016 - 12.2016
- Delivered exceptional customer service, ensuring positive dining experiences for all patrons.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to streamline order processing during peak hours.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
Education
Certificate III - Pathology Collection
Kangan Institute
Melbourne, VIC02-2026
Diploma - Beauty Therapist
The Masters Institute of Creative Education
Melbourne, VIC07.2022
Year 12 Victorian Certificate of Education - VCE Studies
Wallan Secondary College
Wallan, VIC12.2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
That's Alotta Donuts
10.2023 - 02.2025
Beauty Therapist
Viive Skin and Body
11.2022 - 07.2023
Beauty Therapist
Talking Beauty
07.2022 - 10.2022
Barista
Calvino Coffee
04.2020 - 04.2021
Barista
Indulge Cafe
01.2018 - 03.2020
Crew member
Mcdonalds
07.2016 - 12.2016
Certificate III - Pathology Collection
Kangan Institute
Diploma - Beauty Therapist
The Masters Institute of Creative Education
Year 12 Victorian Certificate of Education - VCE Studies
Wallan Secondary College
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