Jordyn O'Connor

My day to day responsibilities include:

- Creating content for the website, newsletter and social media accounts.

- Liaising with local community organisations, such as football clubs, to manage sponsorship.

- Creating social media reports quarterly, using Excel and PowerPoint.

- Merchandise stock management.

- Internal and external event planning.

- Assisting in creating Marketing strategies.

- Contributing to weekly team meetings, brainstorming sessions and staff appraisals.

I learned valuable skills from my time as a medical receptionist, such as:

- Greeting patients warmly, ensuring they had a positive experience.

- Answered phone calls professionally and promptly.

- Handled patient records with confidentiality.

- Scheduled patient appointments using Best Practice software.

- Billed Medicare invoices and item numbers.

- Worked with allied health services to receive and provide referrals.

- Provided excellent customer service by greeting customers and meeting quality expectations.

- Worked front counter, drive-thru and other areas.

- Took orders, prepared meals, and collected payments.

- Worked well with teammates and accepted coaching from management team.

- Developed strong multitasking abilities, handling multiple orders simultaneously without compromising quality.

- Cleaned and maintained all areas of restaurant.