Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Caitlin Rayner

Balmain,NSW

Summary

Possessing extensive knowledge and skills in the fashion, retail, and operations industries, with a strong passion for creativity, innovation, sustainability, and fashion styling. Recognised for a friendly, easy-going, and reliable nature, with a willingness to embrace new challenges. Open to learning and developing new skills, and consistently approaching experiences with a proactive attitude.

Take pride in working diligently to achieve both personal and company objectives. My diverse experience has equipped me to work confidently and efficiently, both independently and as part of a team. Currently serving as the founder and creative director of a sustainable womenswear label, I have cultivated strong relationships with clients and suppliers, developed creative direction, and gained significant operational and customer service experience. Committed to employing a genuine forward-thinking approach to deliver engaging, efficient, and personalised customer experiences while upholding the brand's ethos.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

KOOKAI AU
12.2023 - Current
  • Provide a high level of customer service, achieving store and company KPI's, inventory management, visual merchandising, personal styling, public relations, driving and motivating high performance within a team.

Founder/Creative Director

Cpsle Collective
09.2020 - Current
  • Business management, website and social media management, marketing, customer service and engagement, branding, material and manufacturing sourcing
  • Featured in British Vogue October - December issues 2021.

Stylist

FLANNEL AU
01.2023 - 03.2024
  • Personal stylist, delivering exceptional customer service in a high end fashion environment, working both independently and closely within a team to create a positive and efficient workplace environment, visual merchandising.

Customer Service and Sales Manager

Anthropologie Europe
03.2018 - 12.2022
  • Driving sales, achieving KPI's, visual merchandising, customer service and assistance, personal styling, recruitment, managing and developing a team, opening and closing POS systems, reports and data inputting
  • Operations: processing and dispatching online orders (OMNI service), and accepting intake of daily deliveries

Education

BA - Psychological Science

Macquarie University
01.2017

Higher School Certificate -

Monte Sant Angelo Mercy College
North Sydney, NSW
01.2015

Floristry contemporary workshop course -

Pearson

Skills

  • Business Development
  • Customer Relations
  • Records Management
  • Loss Prevention
  • Operations Oversight
  • Department Oversight
  • Stock management
  • Store Organization
  • Employee Scheduling
  • Customer Service

Volunteer Experience

Australian Red Cross Charity Store, Sales Assistant, 2016-03-01, 2016-07-01, Customer service and assistance with displays and styling.

Timeline

Assistant Store Manager

KOOKAI AU
12.2023 - Current

Stylist

FLANNEL AU
01.2023 - 03.2024

Founder/Creative Director

Cpsle Collective
09.2020 - Current

Customer Service and Sales Manager

Anthropologie Europe
03.2018 - 12.2022

BA - Psychological Science

Macquarie University

Higher School Certificate -

Monte Sant Angelo Mercy College

Floristry contemporary workshop course -

Pearson
Caitlin Rayner