Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jorge Leza Torregrosa

Melbourne,VIC

Summary

Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Overview

5
5
years of professional experience

Work History

Senior Waiter, Bartender, Barman

Black & White Waiters
10.2022 - Current
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Managed food resources, memorized orders, and coordinated customer service.

Senior Waiter

Crown Hotel
01.2023 - 10.2023
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Section Waiter

Brasería "El Chuletón"
06.2018 - 08.2022
  • Informed customers about daily and seasonal specials.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

University Degree - Physiotherapy

Universidad San Jorge
Zaragoza
06.2022

Bachelor of Science -

Instituto Martínez Vargas
Barbastro
06.2018

Skills

  • Bar Terminology
  • Upselling Techniques
  • Special Event Coordination
  • Strong Communication Skills

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Senior Waiter

Crown Hotel
01.2023 - 10.2023

Senior Waiter, Bartender, Barman

Black & White Waiters
10.2022 - Current

Section Waiter

Brasería "El Chuletón"
06.2018 - 08.2022

University Degree - Physiotherapy

Universidad San Jorge

Bachelor of Science -

Instituto Martínez Vargas

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Jorge Leza Torregrosa