Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jorgina Ang

Bonnyrigg,NSW

Summary

Extremely hard worker trying to leave the hospitality industry and transition into a more customer service and office based job. I always bring a positive and can-do attitude everywhere I go even in new environments. I am very sociable, outgoing and responsible. I do extremely well interacting with customers and provide them with the best service they can find. I am a very loyal worker, listen attentively to instructions given, excellent with organisation and time manager and work very well with my team or individually. I am always willing to learn and will do so very quickly.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Beverage/Catering Attendant

Mounties
11.2022 - Current
  • Enhanced event experiences by providing exceptional food and beverage service to clients.
  • Increased customer satisfaction by effectively addressing dietary restrictions and preferences.
  • Maintained a clean and organized serving area for optimal efficiency during events.
  • Collaborated with kitchen staff to ensure accurate and timely preparation of catering orders.
  • Delivered superior customer service by attending to guests'' needs promptly and courteously.
  • Managed inventory of catering supplies, ensuring adequate stock levels for smooth event execution.
  • Supported team members with efficient communication, fostering a positive working environment in high-pressure situations.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen, dining and service areas.
  • Worked effectively with other team members

Instore FOH/BOH Team Member

Red Rooster
07.2021 - 09.2022

- Worked hard to ensure a positive and hassle free customer experience

- Handled food with sanitation and safety in mind

- Settled any customer dispute in a professional and pleasant manner

- Ensured there was a high customer return rate by providing excellent customer service at all times

- Worked effectively and efficiently with other team members

- In charge of stock take

- Handled POS systems responsibly

Instore FOH/BOH

Domino's Pizza
04.2020 - 09.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Extremely responsible when handling POS
  • Amazing customer service

Education

High School Diploma -

Good Samaritan Catholic College
Hoxton Park NSW
09.2022

Skills

- Incredible ability to work under pressure

- Extremely fast learner

- Always takes initiative

- Able to work very well in a team and individually

- Strong communication skills

- Highly organised and efficient

Certification

- RCG/RSA certificate

Languages

English
Native or Bilingual

Timeline

Beverage/Catering Attendant

Mounties
11.2022 - Current

Instore FOH/BOH Team Member

Red Rooster
07.2021 - 09.2022

Instore FOH/BOH

Domino's Pizza
04.2020 - 09.2021

High School Diploma -

Good Samaritan Catholic College
Jorgina Ang