Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jorja Connor

Julatten,QLD

Summary

I am a committed and compassionate person with a genuine interest in working with people. I'm highly focused on delivering excellent customer service/ patient care. I am diligent and hard-working, a good communicator and genuniely passionate about the welfair of others. I am a good team player but also work well individually.

Overview

5
5
years of professional experience

Work History

Support Worker

Far North Queensland Youth Support Services
Cairns, QLD
03.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Assisted clients in developing and setting realistic goals to promote positive change.

Front of House

Cafe Dulce
Port Douglas , QLD
07.2022 - 02.2023
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Managed day-to-day operations with focus on quality and meeting customer expectations.
  • Developed goals and plans to prioritize, organize and accomplish daily service tasks.
  • Maintaining clean work areas according to relevant professional standards and codes.
  • Re-stocked areas with supplies before, during and after shifts.
  • Cash handling and credit card payments.
  • Clear, clean and reset tables between guest in a timely manner.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

AIN

Aspley Aged Care
Brisbane , QLD
01.2022 - 07.2022

Delivered compassionate care ensuring the comfort, psychological, social and spiritual wellbeing of all patients from a diverse background. Implemented and notified care plan for patients. Evaluated. recorded and communicated individual patients' conditions. Communicated any concerns regarding patients condition and care to nursing supervisor or RN. Observed and carried out nursing orders.

AIN

Blue Care, Mareeba Garden settlement
Mareeba , QLD
06.2021 - 12.2021

Delivered compassionate care ensuring the comfort, psychological, social and spiritual wellbeing of all patients from a diverse backgrounds. Implemented and notified care plan for patients. Evaluated, recorded and communicated individual patients' conditions. Communicated any concerns regarding patients' conditions and care to nursing supervisor or RN. Observed and carried out nursing orders.

AIN

Mount Kooyong Nursing Home
Julatten, QLD
10.2019 - 06.2021

Delivered compassionate care ensuring the comfort, psychological, social and spirtiual wellbeing of all patients from all diverse backgrounds. Implemented and notified care plan for patients. Evaluated, recorded and communicated indiviual patients' conditions. Communicated any concerns regarding patients' condition and care to nursing supervisor or RN. Observed and carried out nursing orders.

Education

Certificate 3- Individual Support - AIN

Far North Training Centre
Mossman, QLD
09.2021

Graduated Year 11

Mossman State High School
QLD
11.2019

Certificate 2- Tourism

Mossman State High School
QLD
11.2019

Skills

  • Outstanding customer service/Patient care
  • Multi-tasker
  • Time management
  • Problem solver
  • Effective communication
  • Productivity and organization
  • Strong work ethic
  • Learning/ adaptability
  • Open-minded
  • Ambitious
  • Always aiming to achieve and perform to high standards

Additional Information

  • Yellow Card
  • Police Check
  • Drivers License/own car
  • Flu vaccinated
  • Covid-19 vaccination
  • CPR, First Aid
  • Blue Card

Timeline

Support Worker

Far North Queensland Youth Support Services
03.2023 - Current

Front of House

Cafe Dulce
07.2022 - 02.2023

AIN

Aspley Aged Care
01.2022 - 07.2022

AIN

Blue Care, Mareeba Garden settlement
06.2021 - 12.2021

AIN

Mount Kooyong Nursing Home
10.2019 - 06.2021

Certificate 3- Individual Support - AIN

Far North Training Centre

Graduated Year 11

Mossman State High School

Certificate 2- Tourism

Mossman State High School
Jorja Connor