Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jorja Flewin

GLOSSODIA,NSW

Summary

Full Time student with aspirations of becoming a fully qualified Physiotherapist or Exercise Physiologist. Working alongside qualified professionals and assisting them in client endeavours has further ignited my drive and passion. I enjoy being hands on and proactive in study and work with a keen desire to learn and gain experience.

Overview

7
7
years of professional experience

Work History

Customer Service Executive and Social Media Manage

The Movement Mill - Rouse Hill Physio
ROUSE HILL, New South Wales
04.2021 - Current
  • Developed working relationships with internal and external clients while assisting with clinical duties
  • Oversee and manage all workover cliental, their claims and paperwork while ensuring clinicians are informed of updates or drawbacks
  • Provide, organise and oversee social media advertising through a variety of online platforms
  • Data collection and analysis collation of new to clinic clients and their time spent with us
  • Training of new team members; ensuring proper customer service etiquette is used, clam complaint resolution procedures taught and clerical duties known
  • Established and monitored customer service standards by employing recognized and comprehensive benchmarks.

Senior Waitress

Ice Creamery & Coffee Café
Windsor, NSW
03.2018 - 12.2022
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Assigned work tasks and coordinated personnel to provide prompt and successful service to patrons.
  • Managed and organised major event catering for customers
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.

Education

Bachelor of Sport And Exercise Science - Health Faculty

University of Technology Sydney (UTS)
Sydney
11.2023

Skills

  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Data Entry and Maintenance
  • Efficient and Detail-Oriented
  • Patient and Empathetic
  • Policy and Procedure Adherence

Timeline

Customer Service Executive and Social Media Manage

The Movement Mill - Rouse Hill Physio
04.2021 - Current

Senior Waitress

Ice Creamery & Coffee Café
03.2018 - 12.2022

Bachelor of Sport And Exercise Science - Health Faculty

University of Technology Sydney (UTS)
Jorja Flewin