Jorja Flewin
GLOSSODIA,NSW
Summary
Full Time student with aspirations of becoming a fully qualified Physiotherapist or Exercise Physiologist. Working alongside qualified professionals and assisting them in client endeavours has further ignited my drive and passion. I enjoy being hands on and proactive in study and work with a keen desire to learn and gain experience.
Overview
7
7
years of professional experience
Work History
Customer Service Executive and Social Media Manage
The Movement Mill - Rouse Hill Physio
ROUSE HILL, New South Wales
04.2021 - Current
- Developed working relationships with internal and external clients while assisting with clinical duties
- Oversee and manage all workover cliental, their claims and paperwork while ensuring clinicians are informed of updates or drawbacks
- Provide, organise and oversee social media advertising through a variety of online platforms
- Data collection and analysis collation of new to clinic clients and their time spent with us
- Training of new team members; ensuring proper customer service etiquette is used, clam complaint resolution procedures taught and clerical duties known
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
Senior Waitress
Ice Creamery & Coffee Café
Windsor, NSW
03.2018 - 12.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Assigned work tasks and coordinated personnel to provide prompt and successful service to patrons.
- Managed and organised major event catering for customers
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Education
Bachelor of Sport And Exercise Science - Health Faculty
University of Technology Sydney (UTS)
Sydney11.2023
Skills
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Patient and Empathetic
- Policy and Procedure Adherence
Timeline
Customer Service Executive and Social Media Manage
The Movement Mill - Rouse Hill Physio
04.2021 - Current
Senior Waitress
Ice Creamery & Coffee Café
03.2018 - 12.2022
Bachelor of Sport And Exercise Science - Health Faculty
University of Technology Sydney (UTS)
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