Full Time student with aspirations of becoming a fully qualified Physiotherapist or Exercise Physiologist. Working alongside qualified professionals and assisting them in client endeavours has further ignited my drive and passion. I enjoy being hands on and proactive in study and work with a keen desire to learn and gain experience.
Overview
7
7
years of professional experience
Work History
Customer Service Executive and Social Media Manage
The Movement Mill - Rouse Hill Physio
ROUSE HILL, New South Wales
04.2021 - Current
Developed working relationships with internal and external clients while assisting with clinical duties
Oversee and manage all workover cliental, their claims and paperwork while ensuring clinicians are informed of updates or drawbacks
Provide, organise and oversee social media advertising through a variety of online platforms
Data collection and analysis collation of new to clinic clients and their time spent with us
Training of new team members; ensuring proper customer service etiquette is used, clam complaint resolution procedures taught and clerical duties known
Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
Senior Waitress
Ice Creamery & Coffee Café
Windsor, NSW
03.2018 - 12.2022
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Assigned work tasks and coordinated personnel to provide prompt and successful service to patrons.
Managed and organised major event catering for customers
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Education
Bachelor of Sport And Exercise Science - Health Faculty
University of Technology Sydney (UTS)
Sydney
11.2023
Skills
Upbeat and Positive Personality
Calm and Professional Under Pressure
Data Entry and Maintenance
Efficient and Detail-Oriented
Patient and Empathetic
Policy and Procedure Adherence
Timeline
Customer Service Executive and Social Media Manage
The Movement Mill - Rouse Hill Physio
04.2021 - Current
Senior Waitress
Ice Creamery & Coffee Café
03.2018 - 12.2022
Bachelor of Sport And Exercise Science - Health Faculty