Jorja Grumley
140 Ibis Gardens Court Cardigan ,VIC
Summary
I am a very passionate committed person and I am highly organised. I have effective time management skills. My strengths are working with people as I am a team player who takes the initiative. I am easily approachable and reliable with excellent interpersonal-skills. I am patient and able to resolve conflict through a sensible and considered approach. I have a strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. I am skilled in lease negotiations, maintenance supervision, and tenant relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Manager
Buxton Ballarat
03.2022 - Current
- Managing a portfolio of 180 properties.
- Handling tenant complaints promptly and appropriately.
- Maintaining relationships with landlords and tenants with clear communication on the phone and via email with prompt resolution with any disputes.
- Conducting regular property inspections and dealing with any required repairs with tenants and coordinating any maintenance with owners and repairman.
- Monitoring reconciliation of rent and follow up on any overdue rent to reduce late payments.
- Introducing prospective tenants to any available properties and coordinating lease agreements as well as having the property ready for move in.
- Building strong relationships with tenants and landlords to enhance satisfaction by addressing and resolving any issues that arise.
- Completing open inspections, ingoing and outgoing inspections to make sure the property is in the original condition, if any issues found to make sure they are rectified.
- Providing excellent customer service.
- Maintaining original leases and renewal documents as well as rent increase to keep the property at market value.
- Receiving and answering day to day emails while speaking to landlords and tenants regularly.
Pizza Maker
Dominos's Wendouree
02.2019 - 03.2022
- Working in a fast paced busy environments.
- Meet and greet customers on the phone and in person.
- Processing payments through EFTPOS and cash balance and transactions.
- Attending to customer concerns.
- Opening and managing the store/staff performing team leader duties.
- Assisting with closing procedures.
- Preparing a variety of pizzas and other food items.
- General cleaning duty's.
Education
Loreto College Ballarat
01-2021
Skills
- Exceptional oral and written communication skills
- Conflict resolution
- Organisation
- Effective time management skills
- Customer service skills
- Proficient computer skills
- Problem solving skills
- Inter-personal skills
Certification
- Certificate 4 in Real Estate Practice 2022
- Certificate 3 in Early Childhood Education 2021
- Certificate 2 in VET Business 2020
- Certificate 2 in Active volunteering 2020
References
Sarah-Jane Thompson - Team Leader at Buxton 0404 424 425
Aidan Graham - Manager at Dominos Wendouree 0418 918 812
Jill Wheatland - Head of VCAL Loreto College 0418 758 808
Timeline
Property Manager
Buxton Ballarat
03.2022 - Current
Pizza Maker
Dominos's Wendouree
02.2019 - 03.2022
Loreto College Ballarat
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