- Participating in various activities, including league tag, soccer, and touch football
- I enjoy spending any spare time with my friends, walking my dogs or at the beach
Jorja Holborow
Taree,NSW
Summary
Dynamic and customer-focused, excelled at Sportfirst by enhancing shopping experiences and boosting satisfaction through expert assistance and efficient POS system management. Demonstrated exceptional relationship building and cash handling accuracy, contributing to visual merchandising success and maintaining a high level of organizational excellence.
Overview
5
5
years of professional experience
Work History
Retail Worker
Sportfirst
07.2020 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Education
High School Diploma -
Taree Higth School
Albert Street, Taree NSW11-2024
Bachelor of Science - Nursing
CSU- Port Macquarie
Port Macquarie, NSW10-2023
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Relationship building
- Cash handling accuracy
- Time management
- POS systems
Interests
Timeline
Retail Worker
Sportfirst
07.2020 - Current
High School Diploma -
Taree Higth School
Bachelor of Science - Nursing
CSU- Port Macquarie
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