Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jorja Hussey

Canberra

Summary

Current university student with fresh perspectives on humanities, culture and the arts. Has worked extensively to build equity within communities and create inclusive environments, focusing on cultural background understanding. Has worked in many leadership roles over academic career, focusing on LGBTQIA+ rights and freedom of expression. Dynamic Sales Assistant with a proven track record at Angus & Coote, excelling in customer needs assessment and upselling strategies. Possesses versatile skills in project management, problem-solving, and collaboration.


Overview

7
7
years of professional experience

Work History

Sales Assistant

Angus & Coote (JPL)
04.2023 - Current
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash and card transactions to complete customer purchases.

Sales Assistant

Middlemount Newsagency
01.2018 - 12.2022
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Created engaging social media content, driving online engagement.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Followed store opening and closing procedures

Education

Bachelor of Arts - Social Sciences And Humanities

Australian National University
Canberra, ACT
11-2025

Skills

  • Goal oriented
  • Stock management
  • Point of sale operation
  • Customer needs assessment
  • Team collaboration
  • Social media engagement
  • Upselling strategies
  • Friendly and helpful
  • Honest and dependable
  • Creative thinking
  • Excellent written and verbal communication

Accomplishments

  • Queer Representative, Yukeembruk Village, ANU, 2025
  • ANU Region Scholarship, 2023-2025
  • GPA 5+
  • School Captain 2022
  • ADF Long-tan Leadership Award 2020 & 2022


Timeline

Sales Assistant

Angus & Coote (JPL)
04.2023 - Current

Sales Assistant

Middlemount Newsagency
01.2018 - 12.2022

Bachelor of Arts - Social Sciences And Humanities

Australian National University

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Jorja Hussey