Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Jorja Kirsopp

Gympie,QLD

Summary

I am a highly-motivated employee with desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assisting Store Manager and Sales Assistant

Liquor Land
Gold Coast, Queensland
01.2023 - Current
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Ensure store presentation standards were always met.
  • Provide a welcoming environment to customers.
  • Completion of the weekly store inventory.
  • Assist the store manager to lead the team and support team development.
  • Accurate cash handling skills.
  • Excellent communication skills and customer service.
  • Proactive on autonomous tasks.
  • Works well in a team environment while being confident to work well on my own.
  • Ability to organise, prioritise and complete work on time.
  • Merchandising and product displays
  • Operated the cash register, accepted payment, and issued receipts.
  • Helped maintain the security of the store by monitoring suspicious activities.
  • Handled inventory control procedures such as cycle counts and stock replenishment.
  • Maintained an organized and clean store environment.
  • Performed weekly cleaning duties such as dusting, mopping, vacuuming.
  • Maintained accurate records of all transactions on the computer system.
  • Assisted customers with product selection to meet their needs.
  • Stocked shelves with merchandise according to company guidelines.
  • Answered questions from customers about products and services.
  • Assisted in setting up displays for promotional items.

Functions and Events Officer

Sheraton Grand Mirage Hotel
Gold Coast, Queensland
01.2022 - 04.2024
  • Handled customer complaints in a professional manner while maintaining excellent customer service standards.
  • Proactively anticipating guest requirements through out a function.
  • Provided customer service support during events, ensuring guests had a positive experience.
  • Provided support to the Functions Manager through out the event.
  • Organized and managed the setup of event venues, including decorations and equipment.
  • Greeted incoming guests and directed them to their location.
  • Engaged with attendees, creating a welcoming and positive event experience.
  • Supported event planners in executing detailed event schedules and programs.
  • Set up and tore down equipment for large scale events, conferences and graduations.
  • Maintained cleanliness and orderliness of event areas before, during, and after events.
  • Monitored event activities to ensure compliance with safety regulations and venue policies.
  • Managed inventory of event supplies, ensuring adequate stock for activities.

Bartender

Gympie Sports Club/ Golf Course
Gympie, Queensland
01.2021 - 12.2021
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Cleansed glasses with sanitizing solution after each use.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Developed good working relationships with fellow employees through effective communication.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Performed opening and closing duties including restocking supplies.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Cashier

McDonalds
Gympie, Queensland
01.2018 - 12.2020
  • Provided excellent customer service.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Ensured compliance with all safety regulations within the store environment.

Education

High School Diploma -

Gympie State High School
Gympie, QLD
11-2021

Skills

  • Effective Relationship and Rapport Building Skills
  • Problem-Solving Skills
  • Attention to Detail
  • Customer Service
  • Great work ethic, hard worker
  • Willing and keen worker that is able to work autonomously
  • Self Motivated
  • Interpersonal Skills
  • Strong Organisational Skills

Certification

· 2018- Training and education completed at McDonald's Gympie

· 2020- Blue Card Registered

· 2020 Completion of RSA Certificate

· 2020 Completion of RSG Certificate

· 2021 Attained my Senior First Aid Certificate

· 2021 Certificate III in Fitness (Gym Instructor)

· COVID-19 vaccination certificate available

· Banquet experience.

Accomplishments

· Team member of the Gympie Cats AFL

· Represented Wide Bay AFL Team

· Represented Wide Bay Athletics side

· A keen interest in photography

· Gym member

References

References available upon request.

Timeline

Assisting Store Manager and Sales Assistant

Liquor Land
01.2023 - Current

Functions and Events Officer

Sheraton Grand Mirage Hotel
01.2022 - 04.2024

Bartender

Gympie Sports Club/ Golf Course
01.2021 - 12.2021

Cashier

McDonalds
01.2018 - 12.2020

High School Diploma -

Gympie State High School

Similar Profiles

CREATE PROFILE
Jorja Kirsopp