Jorja McMahon
Ermington,NSW
Summary
I am a dedicated and ambitious individual, with extensive customer service and and a passion to successfully develop positive relationships with both customers and colleagues. I am very organised and efficient, working well in fast paced environments and am a reliable and supportive team player. Additionally, I have great communication skills, very approachable, friendly and always open to new ideas. On a more personal note, I have always had a passion and motivation for fashion and creativity, allowing me to utilise this when assisting others. I work greatly in a team as this allows me to continuously learn, however I am confident working independently if necessary.
Overview
1
1
year of professional experience
Work History
Casual Retail Assistant
Kmart Australia
05.2022 - Current
- Assisted management in interior store-fit out, improving inventory management on and off shop floor.
- Provided front of house loss prevention monitoring.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Extensive experience in arranging, redesigning and presenting products to enhance store appeal and drive sales.
- Competency in monitoring, tracking, and managing inventory levels to optimise stock availability and minimise shortages.
- Effectively work in store upkeep, including organising and cleaning store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Communicating effectively with both customers and colleagues, providing information about products, promotions and store polices.
- Trained and supervised new employees to use selling strategies and apply best practices to their role.
Education
High School Certificate -
Our Lady of Mercy College
Parramatta, NSW09.2023
Skills
- Extremely organised and time-management skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work independently and collaboratively
- Detail-oriented and able to handle multiple tasks simultaneously
- Enthusiastic about all things fashion and styling
- Merchandising and display
- Team Cooperation
Timeline
Casual Retail Assistant
Kmart Australia
05.2022 - Current
High School Certificate -
Our Lady of Mercy College
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