Jorja mcFarlane
Rockhampton ,Qld
Summary
Experienced with providing compassionate care and assistance to individuals. Utilizes excellent communication and empathy skills to ensure clients feel supported. Track record of maintaining safe and clean environment while assisting with daily living activities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Care Attendant
Benevolent Living
Rockhampton
11.2024 - Current
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviors, and medications in client medical records.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Senior Disability Support Worker
Live Free Support Services
01.2023 - 11.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Waste Management Officer
Megz Pty Ltd
07.2022 - 05.2023
- Providing exceptional customer service
- Ensuring worksite meets health and safety standard.
- Ensuring to meet Rockhampton council standards.
- Correct disposal of waste management
- Direct vehicles to correct dumping locations.
- Ensure proper handling and disposal of trash and recyclables.
- Being able to independently and handle confrontations on my own
- Conducted thorough assessments of hazardous material handling procedures, minimizing risk of contamination or accidents in the workplace.
- Improved waste management processes by implementing innovative recycling and disposal strategies.
Disability Support Worker
People Care Support Services
09.2022 - 01.2023
- Providing physical support which may include helping with household tasks and personal care.
- Providing emotional support for an individual and their families.
- Supporting and helping with health care needs, including routine checks or administrating medication.
- Encouraging and supporting the development of personal skills through hobbies and interests.
- Teaching life skills, such as shopping, using public transport and paying for bills.
- Working with other healthcare professionals to ensure that all care needs meet the highest possible standards.
Teacher Aide
Bouldercombe state school
07.2022 - 09.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Educator-North Early Learning
02.2022 - 07.2022
- Providing top quality customer service and work ethic
- Health and hygiene
- Learning how to understand the minds of children
- Working with drug addicted kids
bar/waitressing
Grand hotel
07.2020 - 03.2022
- Providing top quality customer service and work ethic
- Customer service
- Learning how to handle patron's conflicts
- Money handling and basic banking knowledge
- Over the phone customer service
Customer service/Deli
IGA
09.2018 - 09.2021
- Providing high quality service in line with the store's reputation
- Providing exceptional customer service
- Ensuring all food is of quality standard
- Eftpos/ cash handling
- Food and workplace health and safety
- Stock handling
- Communication and teamwork
Education
Year 12 graduate - undefined
Mount Morgan State High School
Mount Morgan01.2021
Skills
- Safety awareness
- Clinical documentation
- Privacy and confidentiality
- Emotional support
- Verbal and written communication skills
A
- Dependable and responsible
- Strong ethics
- Compassion and empathy
- Active listening
- Adaptability and flexibility
- Dementia care
Certification
- Year 12 certificate
- Blue card
- RSA and RSG
- Cert II in vocational skills
- Yellow card
- First aide
- CPR
Timeline
Personal Care Attendant
Benevolent Living
11.2024 - Current
Senior Disability Support Worker
Live Free Support Services
01.2023 - 11.2024
Disability Support Worker
People Care Support Services
09.2022 - 01.2023
Waste Management Officer
Megz Pty Ltd
07.2022 - 05.2023
Teacher Aide
Bouldercombe state school
07.2022 - 09.2022
Educator-North Early Learning
02.2022 - 07.2022
bar/waitressing
Grand hotel
07.2020 - 03.2022
Customer service/Deli
IGA
09.2018 - 09.2021
Year 12 graduate - undefined
Mount Morgan State High School