Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jorja McMahon

Sydney,NSW

Summary

I am a dedicated and ambitious individual with extensive experience in customer service. My passion lies in fostering positive relationships, both with customers and colleagues. Known for my organisation and efficiency, I thrive in fast-paced environments and am a dependable team player. My excellent communication skills make me approachable and friendly, always open to fresh ideas and concepts.

On a personal note, my passion for fashion and creativity adds a distinctive touch to my work, particularly when assisting others. While I excel in team settings, I am equally confident working independently. I see every opportunity, whether in a team or working independently, as a chance for continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Internship

Portobello PR
Paddington, NSW
04.2024 - Current
  • Worked with team members to promote great customer service and pleasant work environment for stylists and influencers.
  • Assisted with packing and sending product mailers.
  • unpacking showroom samples and re-merching stock across both fashion and beauty showrooms.
  • Assisted the team with preparation for events.
  • Drafted pitch and press release.

Casual Retail Assistant

Kmart Australia
05.2022 - Current
  • Assisted management in interior store-fitout, improving inventory management on and off shop floor.
  • Provided front of house loss prevention monitoring.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Extensive experience in arranging, redesigning and presenting products to enhance store appeal and drive sales.
  • Competency in monitoring, tracking, and managing inventory levels to optimise stock availability and minimise shortages.
  • Effectively work in store upkeep, including organising and cleaning store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Communicating effectively with both customers and colleagues, providing information about products, promotions and store polices.
  • Trained and supervised new employees to use selling strategies and apply best practices to their role.

Education

High School Diploma -

Our Lady of Mercy College
Parramatta, NSW
09.2023

Skills

  • Excellent organisation and time-management skills
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work independently and collaboratively
  • Detail-oriented and able to handle multiple tasks
  • Goal-oriented mindset
  • Positive Customer engagement
  • Enthusiastic about all things fashion and styling
  • Merchandising and display
  • Team Cooperation

Timeline

Internship

Portobello PR
04.2024 - Current

Casual Retail Assistant

Kmart Australia
05.2022 - Current

High School Diploma -

Our Lady of Mercy College
Jorja McMahon