Jorja Sessarago
Hervey Bay
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Honest and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Christmas Casual Sales Assistant
Goldmark Jewellers
09.2023 - 12.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
Front of House Staff Member
Banksia Seafood And Grill
08.2022 - 11.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 09.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Increased speed of service through effective multitasking and time management skills.
Education
Bridging Program - Tertiary Preparation Pathway
University of The Sunshine Coast
Hervey Bay, QLD11.2024
No Degree -
St Mary's College Maryborough
Maryborough, QLD02.2023
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Opening and closing procedures
- Display building
- Returns and exchanges
- Reliable and Responsible
Certification
- Responsible Service of Alcohol Blueprint Career Development 2022 August
Additional Information
Website Work Autobadge January 2022
- Built and created a website for the business autobadge
- Used WordPress to update website
- Added products to eCommerce pages
Soccer Coach Tinana Football Club
- Supervised children 9 and under
- Teamwork
- Ran soccer drills
- Organised training sessions
Office Work for Termites@Cooloola
- Photocopying
- Filing
- Sorting Bills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Christmas Casual Sales Assistant
Goldmark Jewellers
09.2023 - 12.2023
Front of House Staff Member
Banksia Seafood And Grill
08.2022 - 11.2022
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 09.2021
Bridging Program - Tertiary Preparation Pathway
University of The Sunshine Coast
No Degree -
St Mary's College Maryborough
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