Jorja Wall
Cecil Park,NSW
Summary
I am a friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual that can follow orders. Outstanding multitasker with organized style and successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals as I am looking to gain further experience in the workplace
Overview
2
2
years of professional experience
11
11
years of post-secondary education
Work History
Walls Nursery
Nick Wall
Cecil Park, NSW
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Answered questions and provided information regarding plants and care to help customers make informed decisions.
- Unloaded plants and nursery items from delivery trucks.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
KFC
Olivia Murray
Leppington, NSW
05.2021 - Current
- Identified and resolved customer complaints concerning food or lodging.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Trained new staff members on proper customer service and hospitality policies.
- Reduced risks by maintaining clean and organised work environment.
Education
Completed Kindergarten - Yr6 - Primary School
Kemps Creek Public School
Kemps Creek 01.2012 - 12.2018
Completed Year 7-9 - High School
Prairiewood High School
Prairiewood 02.2019 - 12.2021
Completed Year 10, Currently Studying in Year 11 - High School
Thomas Hassall Anglican College
Middleton Grange, NSW 01.2022 - Current
Skills
Communication
Timeline
Completed Year 10, Currently Studying in Year 11 - High School
Thomas Hassall Anglican College
01.2022 - Current
KFC
Olivia Murray
05.2021 - Current
Completed Year 7-9 - High School
Prairiewood High School
02.2019 - 12.2021
Completed Kindergarten - Yr6 - Primary School
Kemps Creek Public School
01.2012 - 12.2018
Walls Nursery
Nick Wall
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