Jorjia Haeata
Bentleigh East,VIC
Summary
With a background in a fast-paced environment, honing exceptional customer service skills, I am now seeking to transition into a new field. Strengths include effective communication, teamwork, and a natural knack for problem-solving. Eager to leverage these transferable skills to excel in a new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress
Hellenic Depot
02.2023 - Current
- Maintained composure during interactions with challenging customers.
- Greeted new customers and took drink and food orders.
- Monitored customer satisfaction through strategic post-delivery check-ins, addressing any issues promptly.
- Cleaned and prepared tables in the dining area.
- Demonstrated expertise in multitasking by managing numerous tables and orders efficiently.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Created loyal customer base by understanding and catering to individual preferences.
- Kept comprehensive understanding of the menu to address inquiries about item sourcing, ingredients, and preparation methods.
- Ensured safe, delicious meals for customers with dietary restrictions through close collaboration with kitchen staff.
- Effectively coordinated with colleagues to ensure smooth operations in busy periods.
Education
No Degree - VCE VM STUDENT
Holmesglen Institute of TAFE
Melbourne, VICSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Handling complaints
- Payment processing
- Food running
- Menu memorization
Timeline
Waitress
Hellenic Depot
02.2023 - Current
No Degree - VCE VM STUDENT
Holmesglen Institute of TAFE
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