Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jos Paul

Prospect,SA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in kitchen practices, food handling and related options.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Console Operator

UNITED PETROLEUM
08.2022 - Current
  • Upsold additional products and services to customers, increasing revenue.
  • Greeted customers entering store and responded promptly to customer needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Front of House Staff Member

NANDOS
02.2021 - 06.2022
  • Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.

Kitchen Hand

AMIGOS PIZZERIA
03.2020 - 04.2021
  • Assisted cooks with basic food preparation tasks when needed, aiding in meeting tight deadlines during busy periods.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.

Education

Bachelor of Science - Construction

Deakin University
Geelong, VIC
02.2022

Skills

  • Cash Handling
  • Customer Assistance
  • Point of Sale Software
  • Food Packaging and Preparation
  • Team Player
  • Customer Service

Certification

  • Responsible service of alcohol (RSA)
  • Drivers License
  • Working with Children
  • National Police check

Timeline

Console Operator

UNITED PETROLEUM
08.2022 - Current

Front of House Staff Member

NANDOS
02.2021 - 06.2022

Kitchen Hand

AMIGOS PIZZERIA
03.2020 - 04.2021

Bachelor of Science - Construction

Deakin University

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Jos Paul