Josef Maguire
Petersham,Sydney
Summary
Healthcare science worker with a strong background in customer service, including over six years of experience at ASDA, one of the UK's leading retail chains. I've recently relocated to Sydney and am now looking for a customer-facing role where I can bring my enthusiasm, reliability, and excellent people skills to a new team. I'm confident working in fast-paced environments, engaging with diverse customers, and delivering high-quality service with a positive attitude.
Overview
9
9
years of professional experience
Work History
Laboratory Scientist
NHS Scotland
Edinburgh
05.2023 - 11.2025
- Uncovered innovative solutions with persistent problem-solving skills during complex experiments.
- Led training sessions for junior lab technicians, promoting skill enhancement.
- Ensured timely delivery of projects by prioritising tasks efficiently.
- Managed a team of laboratory workers, fostering professional growth and teamwork.
Retail Assistant
ASDA
Clydebank
11.2016 - 05.2023
- Managed inventory for streamlined store operations.
- Ensured visual merchandising standards with regular display updates.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Assisted in stock replenishment to maintain store appearance.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Maintained clean shop floor, promoting a welcoming environment.
- Delivered excellent customer service by answering queries and providing product information.
- Handled transactions, maintaining accurate till records.
- Helped in the setup of special events and promotional activities within the store.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
Bachelor of Science - Biomedical Science
University of the West of Scotland
Paisley07.2022
Skills
- Retail law compliance
- Relationship building with customers
- Time management expertise
- Cash handling experience
- Inventory counts
- Order processing
References
References available upon request.
Timeline
Laboratory Scientist
NHS Scotland
05.2023 - 11.2025
Retail Assistant
ASDA
11.2016 - 05.2023
Bachelor of Science - Biomedical Science
University of the West of Scotland