Josef Matijevic
Corinda,QLD
Summary
Hard-working 2023 high school graduate studied physiotherapy at the University of Queensland for 2.5 years until June 2026 realising this is not the correct path for me. Achieved a 98.05 ATAR and was Dux of the school attended. Most importantly, very hardworking. Worked 40 hour weeks in fast food supervisor roles whilst doing full time university over the past year. Financially very literate. Have worked previous jobs as a Yiros supervisor, GYG crew member, and KFC supervisor which have provided lots of experience in customer service, sales, and management.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Yiros Shop Supervisor
The Yiros Shop
Chermside, QLD
07.2025 - Current
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained new staff on customer service and food preparation procedures.
- Managed inventory levels and coordinated supply orders for ingredients.
- Led team meetings to discuss service improvements and operational efficiency.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
- Resolved customer complaints in a timely manner.
- Upsold products in a effective manner to increase profit margins
Crew Member
Guzman y Gomez
Buranda
01.2024 - Current
- Delivered exceptional customer experience to foster loyalty and repeat business.
- Upsold products to enhance customer satisfaction and achieve team targets.
- Completed orders with timeliness and precision.
- Resolved customer disputes to restore relationships and ensure satisfaction.
- Collaborated with team members in a fast-paced environment to achieve common goals.
- Maintained safety standards and ensured cleanliness throughout the store.
- Operated cash register accurately while handling customer transactions.
- Navigated interpersonal relationships with peers with excellent communication.
Crew and Supervisor
KFC
Milton
01.2022 - 01.2025
- Led teams of up to 15 people, fostering collaboration and productivity.
- Trained new and existing co-workers to uphold store standards and improve service quality.
- Managed interpersonal relationships and exemplified excellent communication.
- Provided world-class customer experience.
- Skillfully upsold products to match customer needs.
- Uphold food safety standards and store cleanliness.
- Regularly completed store opening and closing shifts to store standards.
Education
Bachelor of Physiotherapy -
University of Queensland
St Lucia, QLD 02.2024 - 06.2026
High School Diploma -
Brisbane School of Distance Education
Coorparoo, QLD 01.2018 - 01.2023
Skills
- Sales
- Customer Service
- Organisational
- Leadership
- Interpersonal skills
- Hardworking
Timeline
Yiros Shop Supervisor
The Yiros Shop
07.2025 - Current
Bachelor of Physiotherapy -
University of Queensland
02.2024 - 06.2026
Crew Member
Guzman y Gomez
01.2024 - Current
Crew and Supervisor
KFC
01.2022 - 01.2025
High School Diploma -
Brisbane School of Distance Education
01.2018 - 01.2023