JOSEFA FLORES ROMO
North Bondi
Summary
A self-starter and quick learner. Versatile skill set, 6 years experience in customer service, retail, and hospitality. Welcoming positive attitude, and a very hard worker.
Overview
5
5
years of professional experience
Work History
Cashier
Johnny Gio’s
01.2023 - Current
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Pizza Server
Jonnhy Gio’s Pizza
09.2022 - 01.2023
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Collaborated with kitchen staff to ensure timely delivery of pizza orders, resulting in high levels of customer satisfaction.
- Proactively communicated with back-of-house staff regarding potential order adjustments or special requests from guests, minimizing delays in service delivery times.
Waiter
Idilico Pizzeria & Bar
06.2021 - 08.2022
- Welcoming and seating guests, taking customer orders, maintaining tables and restaurant neat and tidy
- Delivering food and drinks to clients and checking up on them for any requests.
Retail Assistant
Flexit FALLABELLA retail
11.2021 - 03.2022
- Greeting and serving customers and advising them on products or services available in store, resolving customers inquiries and complaints, ensuring products are presentable and clean.
Cashier
Inversiones Patagonia Foods JONNHY ROCKETS
01.2021 - 09.2021
- Greeted clients upon arrival, answered customers telephone calls promptly and appropriately handled needed, handled payment using POS system and kept orderly and accurate accounting records.
Cashier
Inditex ZARA
12.2019 - 03.2020
- Greeted clients upon arrival, handled payment and bill processing, used POS system to enter orders, process payments and issue receipts and kept orderly and accurate accounting records.
Education
RSA
01.2022
Sydney ILSC Language Schools
01.2022
Year 12 -
American British School
01.2019
Skills
- Client oriented
- Customer service skills
- Team Worker
- Problem solving skills
- Spanish fluent speaker
- Punctual
- Proactive
- Fast Learner
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Johnny Gio’s
01.2023 - Current
Pizza Server
Jonnhy Gio’s Pizza
09.2022 - 01.2023
Retail Assistant
Flexit FALLABELLA retail
11.2021 - 03.2022
Waiter
Idilico Pizzeria & Bar
06.2021 - 08.2022
Cashier
Inversiones Patagonia Foods JONNHY ROCKETS
01.2021 - 09.2021
Cashier
Inditex ZARA
12.2019 - 03.2020
RSA
Sydney ILSC Language Schools
Year 12 -
American British School
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